Billing Analyst (contract role)

Responsibilities

. Billing - Monitor and ensure that the monthly billing is complete and accurate.

. Analyze and perform billing adjustments timely and accurately to customer accounts making sure that the proper levels of authorization and documentation are in place

. Process manual invoices/credit memos and order quotes as requested.

. Review Invoices and conducts variance analysis, with sign off required

. Coordinate monthly invoice run to ensure accurate and timely customer billings

. Manage the Customers Cases in SFDC (ECM) timely and accurate manner to meet all internal SLAs.

. Assist in month end close related tasks.

. Assist in Audits & SOX controls

. Works closely with cross functional organizations to respond to customer inquiries and resolve potential customer billing issues

. Resolve and track billing issues as they arise working with the upstream teams to fix root cause problems (e.g. SLA credits, install date discrepancies)

. Acts as First Line Support for approval requests and deal inquiries

. Project Management - Participate on UATs, projects and ad hoc assignments as needed

. Implement and document processes and procedures required by SOX

. Provide input into the on-going development and support of billing systems, processes, and policies System Operational Support

. Drives delivery of continuous process improvement initiatives and implement best practices to achieve operational efficiencies

. Assist in the training and coaching

Skills/Requirement

. Bachelor's degree required

. 1+years experience preferred

. Ability to work independently and self-motivated

. Strong analytical data mindset

. Proficient in Excel and PowerPoint

We regret to inform you that only shortlisted candidates will be contacted.

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