Beauty & Wellness Centre Manager

Job Responsibilities

1. Develop work plans, assign clear responsibilities, and support staff in achieving targets while enhancing their technical and sales skills.
2. Analyze customer needs, set clear service goals and standards, and lead by example.
3. Regularly monitor customer acquisition progress and market competition trends, conduct analysis, and formulate effective strategies.
4. Implement a fair, reasonable, and effective system of rewards and penalties foster teamwork and maintain good discipline among staff.
5. Supervise daily operations to ensure smooth and efficient functioning of all departments.
6. Conduct regular staff training to improve service quality and communication skills.
7. Lead the team to achieve monthly sales targets.

Job Requirements

1. Presentable appearance, professional demeanor, with both authority and approachability.
2. Proven experience in managing beauty/wellness operations.
3. Responsible, dedicated, and committed to excellence.
4. Strong professional skills with knowledge of beauty industry operations and business models.
5. Prior beauty salon/spa management experience preferred.
6. Able to communicate in Chinese must be a Singapore Citizen or Permanent Resident (Malaysian) (Female candidates only).

Qualifications

1. At least 2 years of store/centre management experience with solid professional knowledge.
2. Strong professional ethics, with experience in promotions and staff training.
3. Team-oriented, with strong communication, interpersonal, and stress-management skills.
4. Honest, responsible, empathetic, and highly effective in execution.