Arrive on duty punctually in a clean and neat appearance.
Ensure that day-to-day operations are run to optimal levels with good and effective communications among teammates.
Behave in a sober and orderly manner and co-operate with fellow employees and colleagues to provide efficient work within the company.
Ensure all beverage products are prepared and served to the quality standard stipulated in the Operations Manual.
Establish, maintain, and develop adequate guest relations, including the building of the customer database.
Observe all statutory regulations regarding health, safety, fire, hygiene, licensing, and security, and be familiar with all fire and emergency evacuation procedures.
Ensure the outlet, equipment and interiors are maintained in a thoroughly clean and fully operational manner at all times to the standards stipulated in the Operations Manual.
Ensure all bars are proper and their appearance are maintained at all times.
Attend the daily briefing of all bar staff about new promotions, menu items, functions, internal news etc.
Promptly report any guest complaints accordingly.
Recommend changes in methods, equipment to improve service.
Evaluate staff performances and report to the Supervisors/Assistant Bar Manager/Bar Manager.
Attend the bi-weekly bar team meeting.
Participate in any personal development, training, or other program that the Bar Manager may ask you to take part in.
Monitor and reduce the beverage cost where possible while maintaining the high standards of all beverages served in all outlets to a five-star level, including the monitoring of waste.
Carry out any other tasks as reasonably requested by the Bar Managers.
Requirements
Ability to communicate effectively verbally and in writing
Extensive beverage and cocktail bar service operations knowledge
In-depth working knowledge of alcoholic and non-alcoholic beverages
In-depth working knowledge of beverage cost control procedures
Knowledge of relevant computer applications usage
Basic knowledge of accounting principles and practices
Tertiary qualification preferred, a combination of practical experience and education will be considered as an alternative
Ability to perform all functions within the restaurant, when needed
Benefits
Annual Leave, Family Care Leave & Paid Medical Leave
