Barista (Full-Time/Part Time)
Job Summary
We are seeking passionate and service-driven individuals to join our team and help us share our love for tea.As a Barista at The 1872 Clipper Tea Co., you are the face of our brand, responsible for creating a welcoming environment and providing exceptional customer service. You will be a tea enthusiast who can skillfully prepare our signature tea and coffee beverages, educate customers on our products, and contribute to the overall success of the store.
Key Responsibilities
- Food & Beverage Preparation: Prepare and serve a variety of food and beverage from sandwiches and waffles to signature tea blends and coffee, following established Standard Operating Procedures (SOPs) and maintaining high standards of quality and presentation.
- Customer Service: Greet customers warmly and provide excellent, personalised service. Take and process orders accurately, handle cash and electronic payments, and proactively promote and upsell products to meet store targets.
- Product Knowledge: Develop a deep understanding of the company's tea products, brewing methods, and promotions to effectively engage with customers, answer their questions, and make recommendations.
- Store Operations & Maintenance: Maintain the cleanliness and organisation of the work area, including the tea bar counter, equipment, and customer-facing areas. Restock and replenish products and supplies regularly.
- Team Collaboration: Work effectively as part of a team to ensure smooth daily operations and contribute to a positive and dynamic workplace culture.
- Health & Safety: Follow all health and safety regulations to ensure a safe and hygienic working environment.
Minimum Requirements
- A service-driven, outgoing, and positive attitude with a passion or appreciation for tea
- Must be able to communicate in English
- Prior experience in a food and beverage (F&B) or retail setting is preferred. Barista or bubble tea experience is a plus.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Flexibility to work various shifts, including weekends and public holidays.
What We Offer
- On-the-job training
- Monthly incentives + annual performance bonus
- Up to $1,600 of medical and dental coverage
- Up to 18 days annual leaves
- Staff discounts (applicable for all brands under the B.P. de Silva Group
- Complimentary drinks
Outlet Location(s): Jewel Changi / IOI Central Boulevard / ION Orchard
Work Hours: 44 hours, 5 day work week
