Candidate will know how to prepare coffee, tea and other beverages unique to the company's menu with proficiency and speed. Candidate will be able to replicate all beverages up to a satisfactory aesthetic standard acceptable by both management and the customer. Ensure all drinks are prepared according to company standards for taste, presentation, and consistency.
The candidate will be able to greet customers warmly, take accurate orders, and provide menu recommendations with confidence. They will handle inquiries and complaints professionally, ensuring a positive and welcoming customer experience that aligns with the company's standards of service excellence. Maintain a consistently clean and organized workstation, equipment, and customer service area, adhering to strict hygiene and food safety regulations.
Candidate will competently operate all equipment, including coffee machines and grinders, adhering to safety and hygiene protocols. They will perform routine cleaning and maintenance, ensuring the equipment functions smoothly and meets the company's requirements for efficiency and cleanliness.
The candidate will effectively be able to manage multiple orders during peak hours without compromising quality or accuracy. They will prioritize tasks efficiently, maintain attention to detail, and ensure timely service, meeting the company's expectations for productivity and customer satisfaction. Support teammates during busy hours by helping with food preparation, dishwashing, or clearing tables. Uphold the brand's image, cleanliness, and customer experience standards.
