Matcha Barista

Description:

. Customer Service : Greet and assist customers with a friendly attitude, attending to customers queries and concerns.

. Customer Engagement & Satisfaction : Engage in meaningful conversations with customers on concept, products and tea knowledge. Ensure every customer leaves satisfied with their experience.

. Beverage Preparation : Prepare, plate and serve food and drinks, following recipes and quality standards.

. Opening & closing of outlets

. Inventory : receiving and checking of inventory and perishables.

. Cleanliness & Organization : Maintain a clean and organized work station, including prepping ingredients, sanitizing surfaces, and keeping the cafe area tidy.

. Team Collaboration : Work closely with other crew members to ensure smooth operations and a positive work environment.

. Reports to : Outlet Manager

Requirement :

. Experience and interest in F&B

. Passion for tea, including acquiring and sharing of tea knowledge

. Able to work weekends & public holidays

Skills & Abilities:

. Well-groomed with good communication and interpersonal skills

. Fluent in English

. Proactive and reliable, able to adapt and learn quickly

. Ability to withstand stress and work well under pressure

Other job details:

. 5 day work week, no split shifts

. Medical claim system

. 14 days of annual leave (upon completion of probation period, prorated)

. Individual welfare fund (upon completion of probation period, prorated)