BAR MANAGER

Job Description:

The Bar Manager is responsible for overseeing daily bar operations, managing staff, supervising beverage preparation and service, maintaining inventory, ensuring customer satisfaction, and complying with Singapore's liquor licensing, food safety and workplace regulations.

Key Job Responsibilities

1. Daily Bar Operations

• Manage and supervise daily bar operations.

• Ensure smooth opening and closing procedures.

• Oversee beverage preparation and serving operations.

• Maintain high standards of service and cleanliness.

• Ensure efficient operations during peak hours.

2. Staff Management

• Recruit, train and supervise bar staff.

• Prepare staff duty rosters and manage attendance.

• Allocate duties and monitor staff performance.

• Conduct staff training on customer service and beverage handling.

• Ensure staff follow company policies and procedures.

3. Beverage & Inventory Management

• Manage stocks of alcoholic and non-alcoholic beverages.

• Monitor inventory levels and arrange replenishment.

• Maintain proper stock records and conduct regular stock checks.

• Monitor wastage, breakages and stock discrepancies.

• Coordinate with suppliers for beverage purchases.

4. Customer Service

• Ensure excellent customer service and guest satisfaction.

• Handle customer feedback and complaints professionally.

• Maintain good relationships with regular customers.

• Supervise beverage service standards.

• Resolve customer-related operational issues.

5. Liquor Licensing & Compliance

• Ensure compliance with Singapore liquor licensing requirements.

• Ensure alcohol is sold and served only in accordance with approved licensing conditions.

• Monitor permitted liquor trading hours.

• Ensure age verification for customers purchasing alcohol.

• Prevent service of alcohol to intoxicated customers.

• Maintain proper records and cooperate with relevant authorities during inspections.

6. Financial & Sales Management

• Monitor daily sales and revenue performance.

• Prepare daily and monthly sales reports.

• Control operational expenses and beverage costs.

• Monitor cash handling and payment procedures.

• Implement promotions to increase beverage sales and profitability.

7. Hygiene & Safety

• Maintain cleanliness and hygiene in the bar area.

• Ensure proper storage and handling of beverages.

• Follow workplace health and safety requirements.

• Ensure bar equipment is properly maintained.

• Conduct regular inspections of the bar area.