Responsibilities
- Investigate and resolve customer remittances queries in accordance with the established service level agreement and payment guidelines.
- Work with business units, agent banks/correspondent banks to resolve remittance queries.
- Process failed remittances in accordance with procedures.
- Other ad hoc tasks assign by Team Manager.
Requirement
- Diploma or bachelor's degree in Banking, Finance or in any related majors.
- At least 6 months to 1 year of experience in Banking operations, Administration or Finance role.
- Good to have experience in payments.
- Excellent analytical skills, with keen eye for details.
- Good knowledge of intermediate level Excel functions (V-lookup, Pivot table etc).
- Able to work well in a team.
Interested Applicants, please email your resume to [email protected] (R1441955), stating the position as the subject title in the email. All Applications will be handled with strict confidentiality.
Rupa Kankariya EA License No. 02C3423 Personnel Registration No. R1441955
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