BANK OFFICER-RETAIL BANKING/ACCOUNTS

Job Description: Retail Banking/Accounts

. Maintaining a positive, empathetic and professional attitude toward customers

. Communicating with customers through various channels

. Liaising with Customer, Banks on update/follow up issues

. Authorise Retail Banking Transactions including Money Exchange, Remittance and Personal Account
Management, Account Opening

. Approve operational matters, such as Inward/Outward Remittance (Meps, TelegraphicTransfer, Drafts

Cashier Order)

. Handling local and foreign cheques clearing through CTS/EGIRO

. Handling currency cash

. Ensure the smooth and efficient day-to-day operations

. Onboarding new customer (SB/CA) and scrutinizing documents

. Possess sound understanding of relevant regulatory/compliance requirements.

. Knowledge of preparation of Customer Statement Message

. Knowledge of Reconciliation

. Knowledge of preparation of regulatory reports.

. Customer Onboarding, KYC Compliance and Updation.

. Account lifecycle operations (Opening/Closure)