Job Summary
We are seeking an experienced Backup Infrastructure Engineer with strong expertise in Veritas NetBackup to manage and support enterprise backup environments. The ideal candidate will have hands-on experience with NetBackup (10.x), Data Domain systems, tape libraries, and SAN infrastructure, along with exposure to cloud backup solutions such as Azure Recovery Services Vault. This role requires a proactive individual who can ensure high availability, reliability and performance of backup systems while delivering excellent customer experience.
Key Responsibilities
- Administer and support Veritas NetBackup Master and Media Servers in enterprise environments.
- Manage and maintain NetBackup Media Appliances and backup repositories.
- Configure and support Data Domain systems (DD9300, DD9400, DD6900).
- Operate and maintain tape backup infrastructure, including IBM TS4300 libraries.
- Manage and support cloud backup solutions using Azure Recovery Services Vault via the Microsoft Azure Portal.
- Configure and administer SAN switches (IBM 24/48 Port) and troubleshoot storage connectivity issues.
- Monitor backup jobs, resolve failures, and ensure backup success rates meet SLA requirements.
- Troubleshoot complex issues across backup, storage, tape, and SAN environments.
- Collaborate with cross-functional teams and vendors to resolve critical incidents.
- Follow ITIL processes including incident, change, and problem management.
- Participate in on-call support and handle escalations effectively.
- Generate operational reports and provide insights for continuous improvement.
Requirement
- Bachelor's degree in Computer Science, Engineering, STEM, or a related field.
- Minimum 5 years of experience in backup and storage administration.
- Strong hands-on experience with Veritas NetBackup (10.x).
- Experience with Data Domain storage systems and deduplication technologies.
- Knowledge of tape libraries and backup operations.
- Experience working in Unix, Linux, and Windows environments.
- Strong troubleshooting and analytical skills across backup and storage infrastructure.
- Experience managing large-scale enterprise backup environments.
- Ability to work independently and manage priorities effectively.
- Exposure to Azure backup and disaster recovery services.
- Experience with SAN switch configuration and administration.
- Familiarity with scripting and automation for backup operations.
- Strong communication and stakeholder management skills.