Lead the end-to-end delivery, deployment, and configuration of enterprise backup and recovery projects according to customer requirements and industry best practices.
Engage with clients to assess business continuity requirements, design tailored backup policies, schedules, and retention strategies aligned with compliance and regulatory standards.
Collaborate with project managers, vendors, and cross-functional teams to ensure seamless execution of backup solutions.
Act as the technical escalation point for complex implementation or recovery challenges across multiple concurrent projects.
Deploy and configure enterprise backup solutions such as Avamar, Commvault, Veeam, NetBackup, and Networker, including integration with storage, servers, and virtualization environments.
Conduct regular recovery drills, disaster recovery simulations, and compliance audits to validate resilience and adherence to governance frameworks (e.g., MAS TRM, ISO 27001).
Provide knowledge transfer, training, and mentoring to client IT staff and junior engineers to strengthen operational readiness.
Document solution designs, configuration standards, and runbooks for long-term operational sustainability.
Support pre-sales by providing technical consultation, feasibility assessments, and effort estimation for backup and recovery solutions.
Requirements:
Proven expertise in deploying and managing enterprise backup tools (e.g., Avamar, Commvault, Veeam, NetBackup, Networker).
Strong understanding of system, storage, and network concepts, with ability to design integrated backup strategies for hybrid environments.
Degree / Diploma in IT / Computer Studies or equivalent.
3 to 6 years of experience in backup engineering, with exposure to large-scale enterprise or regulated industry environments.
Familiarity with compliance requirements (e.g., data residency, GDPR, MAS, ISO) is an advantage.
Excellent problem-solving, communication, and client-facing skills.
