Job Description

Job Responsibilities

Perform preventive maintenance (PM) and corrective maintenance (CM) for IT and security system infrastructure.
Support the operation and maintenance of CCTV and video management systems, including surveillance servers, network devices, and security appliances.
Troubleshoot and resolve incidents related to servers, workstations, network infrastructure, and cybersecurity solutions.
Monitor system health, investigate faults, and implement corrective actions to maintain system availability.
Participate in standby duty and after-office-hours support according to a weekly roster.
Work independently during fault investigations and recovery activities while collaborating effectively with team members and stakeholders.
Support system upgrades, patch management, cybersecurity compliance activities, and maintenance exercises.
Maintain proper documentation, maintenance records, and technical reports.

Technical Competencies

Hands-on experience in preventive and corrective maintenance of:
Network switches and routers
Windows Server environments
Red Hat Enterprise Linux (RHEL) servers
Workstations and endpoint devices
Familiarity with CCTV systems, video management systems (VMS), video analytics, and surveillance network architectures.
Experience with Milestone Video Management System (VMS) is preferred.
Experience supporting large-scale CCTV or surveillance systems will be an added advantage.
Experience with cybersecurity and monitoring solutions, including:
Tenable Vulnerability Assessment (VA) platform
Data Access Management (DAM) solutions
Security Information and Event Management (SIEM) platforms
Trellix security products
Data Loss Prevention (DLP) solutions
Backup and recovery solutions
Knowledge of network troubleshooting, system administration, and cybersecurity best practices.
Familiarity with Milestone Video Management System (VMS) or similar CCTV management platforms is preferred.
Experience supporting large-scale CCTV or surveillance systems will be an added advantage.
Experience in cameras firmware updates

Personal Attributes

Strong troubleshooting and analytical skills.
Self-motivated, proactive, and able to work under pressure.
Able to work independently with minimal supervision.
Good team player with strong communication and interpersonal skills.
Committed and responsible, with a strong sense of ownership in resolving issues.

Qualifications and Experience

Diploma or Degree in Information Technology, Computer Engineering, Electronics Engineering, Cybersecurity, or a related discipline.
Minimum 3 years of relevant experience in IT infrastructure maintenance, system administration, network support, or security operations.
Experience in CCTV, surveillance systems, or physical security systems will be an added advantage.
Relevant certifications such as RHCSA, RHCE, CCNA, Security+, CEH, or equivalent are advantageous.

Other Requirements

Must be a Singapore Citizen.
Must be willing to participate in a weekly standby rotation and provide after-hours support when required.
Able to travel to project sites for maintenance and support activities.
Candidates with a valid Singapore Class 3 driving licence will be preferred.

Singaporeans ONLY

Working Location : West & project sites

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