Our client is seeking an experienced Fraud Manager to develop and implement an enterprise-wide fraud risk management strategy within a B2B financial services environment. This role is critical in protecting the organisation, clients, and partners from fraud while enabling sustainable business growth.
You will be responsible for designing and leading the fraud framework, overseeing fraud rule models, and embedding effective fraud prevention, detection, and response capabilities across the business.
Key Responsibilities
- Develop, implement, and own the enterprise-wide fraud risk management strategy, framework, and operating model.
- Design, manage, and optimise fraud rule models, controls, and detection methodologies across products, channels, and client lifecycles.
- Lead fraud risk assessments, scenario analysis, and emerging threat analysis within a B2B financial services context.
- Establish and maintain fraud policies, standards, and procedures aligned with regulatory and industry best practice.
- Monitor fraud performance metrics, trends, and losses; provide actionable insights and reporting to senior leadership.
- Partner closely with Risk, Compliance, Technology, Product, Operations, and Commercial teams to embed fraud controls into processes and system design.
- Oversee fraud investigations, escalations, and response strategies, ensuring timely and effective resolution.
- Manage third-party fraud tools, vendors, and data sources to maximise detection and prevention capabilities.
- Drive continuous improvement through analytics, automation, and rule optimisation.
- Support regulatory audits, internal reviews, and external assessments related to fraud risk.
Skills & Experience
- Proven experience in fraud risk management within B2B financial services, payments, lending, fintech, or banking.
- Strong expertise in developing and owning fraud strategies, frameworks, and rule-based or analytical models.
- Experience working with transaction monitoring, behavioural analytics, and fraud detection tools.
- Solid understanding of fraud typologies including account takeover, payment fraud, identity fraud, insider fraud, and emerging B2B threats.
- Ability to translate complex fraud risks into clear, practical controls and business decisions.
- Strong stakeholder management skills with experience influencing senior leaders.
- Analytical mindset with the ability to interpret data, trends, and model outputs.
- Knowledge of relevant regulatory and compliance requirements related to fraud and financial crime.
