AVP, Middle Office (FI & Custody Business)

Role Overview

We are hiring an experienced Middle Office professional to take on a key, value-added role supporting Financial Institutions (FI) and Custody businesses.

This is not a routine operations role. The successful candidate will play a critical part in setting up new business workflows, restructuring existing operational processes, and acting as a central bridge between Front Office, Treasury, Custodian, Back Office, IT, and Head Office.

You will have the opportunity to drive change, improve efficiency, and ensure strong governance in line with MAS regulations and internal risk frameworks.

Key Responsibilities

1. Middle Office Setup & Process Optimisation (Core Focus)

• Design and implement end-to-end middle office workflows for new products and business initiatives

• Develop and enhance SOPs, SLAs, and control frameworks

• Identify operational gaps and lead process re-engineering to reduce manual work, mitigate risk, and improve turnaround time

• Act as a key coordinator for system enhancements, migrations, and UAT activities in collaboration with IT and Head Office

2. Financial Institutions (FI) Middle Office Management

• Work closely with Treasury on deposit pricing, including internal FTP and customer quotations

• Oversee instruction management for interbank placements and settlements, ensuring proper maker-checker controls

• Review and manage institutional client onboarding, including KYC/AML, FATCA/CRS, and complex corporate structures

• Monitor counterparty credit limits and support collateral management where applicable

3. Custody & Operational Risk Oversight

• Monitor trade lifecycles and settlements, identifying exceptions and operational risks

• Support cross-border alignment between Singapore operations and Group / Head Office requirements

• Assist in audit preparation and regulatory inspections

4. Stakeholder & Regulatory Coordination

• Act as a key liaison between local stakeholders and Head Office

• Prepare and support regulatory reporting and responses to regulators

• Coordinate with internal teams including Compliance, Legal, IT, Operations, and Sales

Requirements

• Bachelor's degree in Finance, Economics, Business, Law, or related disciplines

• Minimum 5 years experience in Banking Middle Office, Operations, Product Control, or similar functions

• Strong exposure to FI business, deposits, settlements, custody, or institutional onboarding

• Solid understanding of MAS regulations, AML/CFT requirements, and operational risk controls

• Familiarity with SWIFT messages and banking systems

• Fluent in EnglishMandarin proficiency is required for communication with Head Office

• Strong ownership mindset, detail-oriented, and comfortable working in a fast-paced, evolving environment

Why This Role

• Opportunity to build and shape middle office processes instead of just maintaining them

• High visibility role with close interaction with Front Office, Treasury, and Head Office

• Suitable for candidates looking to step up into a more strategic operations / middle office position