Avionic Technical Representative - Customer Response Center

10-12 Years

This job is no longer accepting applications

Job Description

What are your contributions to the team

Support Business Aircraft customers and Field Service Representatives by troubleshooting, providing technical guidance and making technical recommendations on aircraft systems.
Prepare accurate, complete and concise technical reports and correspondence.
Lead meetings with other internal and/or external resources to resolve issues affecting the return to service of the aircraft.

How to thrive in this role

You have a College Diploma in Aircraft Maintenance (Avionics).
You have comprehensive technical knowledge and experience of aircraft systems for the Challengers and the Global Express.
However, candidates with avionics technical knowledge on other Bombardier products will also be considered.
You have a minimum of ten (10) years experience in problem solving in the Interior and the Green Aircraft domain.
You are customer focused and have strong English and French communication skills (spoken and written).
You have an AME license or equivalent (an asset).
You must be available for off-site assignments on short notice (10%).
You are comfortable using MS Office Programs.
You are available to work days, evenings, nights and weekends on rotation.