LIONWARE is a leading AV systems integrator specialising in Audio-Visual (AV) Solutions, Video Conferencing, Unified Communications, Workspace Management, and Physical Security. We deploy Microsoft Teams Rooms, Zoom Rooms, Google Meet, and Cisco Webex solutions for global and regional MNCs, leveraging AI-enabled software and hardware technologies from world-class manufacturers.
Role Overview
As a Project Engineer, you will combine strong project coordination skills with hands-on AV technical expertise to deliver end-to-end VC/AV projects. You'll be the key liaison between sales, operations, vendors, and external partners-ensuring every installation runs on time, within scope, and to the highest quality standards.
This role may require occasional after-hours or weekend work depending on project schedules, site access windows, or critical deployment timelines. Such work will be planned in advance where possible and compensated in accordance with the company's off-in-lieu and on-site work policies.
Key Responsibilities
Project Planning & Coordination
- Conduct site surveys and feasibility studies
- Prepare Bills of Materials (BOM) in collaboration with Account Managers
- Schedule installations and logistics with internal teams, suppliers, and subcontractors
Installation & Commissioning
- Install, configure and test VC/AV equipment
- Troubleshoot hardware/software issues during deployment
- Ensure compliance with technical specifications and standards
- Perform installations during after hours or weekends when required by project or client
Client Interaction & Training
- Lead product demos and on-site walkthroughs with clients
- Deliver post-installation training and end user support
- Address and resolve client queries, service requests and escalations
Project Close-out & Support
- Perform final acceptance tests and handover documentation
- Coordinate warranty service and ongoing maintenance
- Handle RMA and warranty processes for DOA or defective equipment
- Liaise with Sales and Account teams on project reviews and lessons learned
Preferred Qualifications
- Diploma or Degree in AV, Information Systems / Computer Science / Civil Engineering / Building / Construction / Project Management
- 2+ years project management experience (AV, IT or related B2B environment)
- 1+ year of hands-on technical experience with VC/AV/IT installations
- Strong verbal and written communication skills in English
- Passion for AV/VC technology and emerging collaboration tools
- Singapore Citizen or Singapore Permanent Residency
- Driver's licence and own transport preferred
What We Offer
- Exposure to the latest AV and VC technologies across enterprise environments
- Opportunity to deliver projects for global and regional MNC clients
- Company-sponsored professional certifications (e.g. CTS, Cisco CCNA)
- 18 days annual leave plus public holidays with progressive additional annual leave entitlement based on length of service.
- Annual flexi benefit allowance to support medical, dental, and wellness expenses
- Monthly mobile allowance
- Monthly transport allowance
- Centrally located office above Tiong Bahru MRT, with easy access to amenities and dining options
