Be on standby during off-peak hours (9:00 PM - 6:30 AM), as rostered. (Tue - Saturday / Sun - Thur)
Upon activation, arrive at the appointed breakdown site within 1 hour.
Ensure readiness with tools, equipment, and PPE for immediate response.
Breakdown Response:
Diagnose and troubleshoot mechanical or electrical failures on-site.
Diagnose and troubleshoot mechanical or electrical failures on-site.
Conduct comprehensive analysis, including: Visual and functional inspections Component testing and diagnostics Temperature checks for overheating components Battery removal and safe handling procedures Battery soaking and neutralization for leakage or contamination
Replace or repair faulty components as necessary.
Reporting & Communication:
Accurately update the vehicle status to the responsible engineer or control center.
Collaborate with engineering teams to neutralize critical faults.
Record all service actions, test results, and parts used in maintenance logs or service software.
Preventive & Support Tasks:
Assist in preventive maintenance activities when not on active breakdown duty.
Maintain service vehicle, tools, and testing equipment in ready condition.
Support continuous improvement by identifying recurring fault patterns.
Requirements:
Qualifications:
Minimum NVQ Level 3 or equivalent in Mechanical, Electrical, or Automotive Engineering.
Valid driver's license (Class 3 or above preferred).
Battery handling or HAZMAT certification is an advantage.
Experience:
At least 2 years of field or workshop experience in breakdown response or vehicle maintenance.
Strong knowledge of vehicle electrical systems, battery maintenance, and diagnostics.
Skills:
Hands-on expertise in troubleshooting mechanical and electrical issues.
Familiarity with multimeters, diagnostic tools, and thermal sensors.
Ability to remain calm and effective under pressure.
