Automotive Consultant

Founded in 2015, Carro is Southeast Asia's largest online used car marketplace, revolutionizing how people buy and sell cars through proprietary pricing algorithms, AI technology, and innovative solutions. Headquartered in Singapore, Carro operates across key markets in Asia Pacific, including Malaysia, Indonesia, and Thailand, with recent expansion into Japan and Taiwan. Supported by a talented team of over 4,500 employees, Carro has established itself as a unicorn startup, backed by prominent investors such as Temasek and Softbank Vision Fund, having raised over US$1 billion in funding. The company emphasizes delivering a trustworthy, transparent, and customer-centric experience.

This is a full-time on-site role for an Automotive Consultant located in Singapore. The Automotive Consultant will be responsible for providing exceptional consulting services to customers, addressing automotive inquiries, and ensuring customer satisfaction. Day-to-day tasks include advising clients on vehicle purchases or sales, fostering long-term customer relationships, identifying clients needs, and ensuring they have a seamless and pleasant experience. The role requires a customer-focused individual who can balance technical knowledge and excellent communication to provide top-notch service.

• Strong customer satisfaction and customer service skills to ensure excellent client experiences
• Outstanding communication skills to effectively interact with a diverse range of customers
• Proficiency in consulting and providing expert advice to meet customers automotive needs
• Knowledge of the automotive industry and related products and services
• Ability to work in a fast-paced environment and collaborate with a dynamic team
• Problem-solving skills and a solution-oriented mindset
• Experience in sales or automotive consulting is a plus
• Positive attitude and commitment to continuous learning