Automic Automation Specialist

What's On Offer
- 1 Year Contract (Highly Renewable)
- Financial Institution

Role Overview

The IT Automic Automation Specialist will join the IT Service Management function and play a key role in delivering enterprise job scheduling and workflow automation using Automic Automation. This role focuses on translating business and technical requirements into reliable, standards-compliant automated workflows within a regulated IT operations environment.

The specialist will work closely with various IT teams, acting as a subject-matter expert in automation, ensuring jobs are designed, implemented, and maintained in line with organisational policies and operational best practices.

Key Responsibilities

• Design, build, and enhance complex workflows using Automic Automation Engine (UC4).

• Collaborate with infrastructure and application teams to gather requirements and convert them into automated scheduling solutions.

• Handle service requests related to job scheduling, automation, and workflow enhancements.

• Provide expert guidance and advisory support to IT service owners on automation design and optimisation.

• Ensure all automation activities align with internal standards, KPIs, and operational metrics.

• Support and operate within established IT operations processes, including incident, change, and release management.

• Contribute to planning, coordination, and implementation activities related to automation initiatives.

Required Skills & Experience

• 7-10+ years of hands-on experience working with Automic Automation or comparable enterprise job scheduling platforms.

• Strong expertise in developing and maintaining advanced, multi-step workflows.

• Solid technical background in Unix environments, with experience in Shell scripting and exposure to Java.

• Good understanding of IT operations, including production support and governance processes.

• Proven experience in technical requirement analysis, solution planning, and cross-team coordination.

• Working knowledge of Change Management, Release Management, and Incident Management frameworks.

Personal & Interpersonal

• Ability to work independently as well as collaboratively in a team-oriented environment.

• Strong organisational and communication skills, with attention to detail.

• Comfortable engaging with multiple stakeholders across different IT functions within a financial institution.

• Structured, dependable, and quick to grasp complex technical concepts.

• Capable of performing under pressure while maintaining a calm and professional approach.