Auction Intern

As an auction intern, the candidate will be working with internal and external stakeholders to ensure the successful operation of the auction. The candidate will learn the business core values and uphold our Client Service Standards. The candidate handles a variety of queries in aspects of bidding, buying, selling and post-sale activities. This position requires excellent communication and strong problem-solving skills as well as a good teamwork.

Responsibilities include:

. Handle internal and external clients enquiries across various communication channel (in-person, phone calls and emails) in a timely, accurate and professional manner.

. Provide excellent client services to clients throughout the whole client journey, i.e. from pre-sale to post-sale.

. Create consignment contracts, catalogue the consignment artworks, and update the listings accurately.

. Assist the specialist in research, write-up, and translation for the auction lots.

. Greet and assist clients at Front of House and escalate issues to relevant departments as appropriate.

. Prepare materials for press releases, advertisements, etc and liaise with the marketing department on external communication.

. Execute preview exhibitions and exhibition sales.

. Handle post-auction process, including shipping and feedback.

Requirements:

. Interest in sales administration job and arts market

. Diploma or graduate in any Business or administration related courses

. PC Literate: MS Office Applications, Adobe Photoshop, AI, etc...

. Customer orientated with good interpersonal and communication skills

. Resourceful and able to work independently

. Highly motivated and able to undertake pressure

. Meticulous and able to work under tight deadlines

. Knowledge of inventory control is an advantage

. Excellent written as well as verbal communication skills

. Solid negotiation skills