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JLL

Asst. Manager, Projects & Contracts Management

5-7 Years
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  • Posted 8 days ago
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Job Description

Role Function:

The Assistant Manager, Projects and Contracts Management is responsible for overseeing minor addition and alteration (A&A) projects and managing the full lifecycle of service contracts for a Grade A commercial building. This role ensures projects are delivered on time, within budget, and to quality standards while maintaining robust contract administration for both soft services and mechanical & electrical (M&E) preventive maintenance term contracts.

Special Tasks: General

  • Manage minor A&A works such as tenant fitouts, sub-division works building improvement projects, etc.
  • Oversee end-to-end contract management including tender preparation, contractor evaluation, contract award, performance monitoring, and contract renewals
  • Coordinate with building operations teams, technical consultants, and external contractors.
  • Ensure seamless service delivery and project execution aligned with building standards and client expectations

Key Responsibilities:

Project Management

  • Manage minor A&A projects from inception to completion including scope definition, budget estimation, contractor appointment, and project handover
  • Coordinate with tenants, consultants, and contractors to ensure compliance with building regulations, fire safety codes, and client requirements
  • Review and approve shop drawings, material submissions, and method statements
  • Conduct site inspections, progress meetings, and defect rectification follow-ups
  • Maintain project documentation including variation orders, payment certificates, and as-built records

Contract Management - Tender Preparation

  • Prepare tender documentation for both soft services and M&E contracts.
  • Develop detailed specifications, scope of work, contract terms and conditions, pricing schedules, and evaluation criteria
  • Conduct site briefings and tender clarifications for prospective bidders
  • Coordinate technical input from engineering teams and align requirements with operational needs and budget

Contract Management - Award and Administration

  • Evaluate tender submissions through technical and commercial assessments
  • Prepare tender evaluation reports and make award recommendations
  • Negotiate contract terms, pricing, and service levels with selected contractors
  • Put-up approval paper to client and prepare letter of award and contract document
  • Monitor contractor KPI performance and service delivery
  • Manage variation orders and process payment claims
  • Coordinate dispute resolution and ensure contractor compliance with insurance, safety standards, and regulations

Financial Management

  • Prepare project budgets, cost estimates, and capital expenditure proposals
  • Track project expenditures against approved budgets and report variances
  • Review and certify contractor payment claims for accuracy and compliance
  • Implement value engineering and proactive variation management for cost control
  • Support annual budgeting processes for planned projects and contract renewals

Compliance and Documentation

  • Ensure compliance with building codes, workplace safety legislation, environmental requirements, and fire safety standards
  • Maintain comprehensive documentation for projects, contracts, warranties, test certificates, and as-built drawings
  • Prepare regular management reports on project status, contract performance, and budget utilization
  • Support internal and external audits with required documentation and compliance evidence

Performance Indicators:

  • Project Delivery: Percentage of projects completed on time, within budget, and meeting quality standards
  • Procurement Efficiency: Tender cycle time from initiation to award; achievement of cost savings targets
  • Contractor Performance: Average KPI scores across managed contracts; reduction in service failures or complaints
  • Budget Compliance: Variance between approved and actual project expenditures
  • Tenant Satisfaction: Satisfaction scores related to A&A coordination and project delivery
  • Documentation Accuracy: Audit findings and completeness of project/contract records
  • Safety Performance: Zero lost-time incidents on managed projects; contractor compliance with safety requirements

Skills:

  • Strong project management skills with ability to manage multiple concurrent projects and deadlines
  • Proficient contract drafting and administration capabilities
  • Solid technical knowledge of building construction, M&E systems, and soft services operations
  • Financial acumen including budget preparation, cost estimation, and expenditure tracking
  • Effective negotiation and conflict resolution skills
  • Excellent written and verbal communication skills for reports, specifications, and stakeholder correspondence
  • Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and project management software
  • Strong analytical skills for evaluating technical and commercial proposals
  • High attention to detail in reviewing drawings, specifications, and payment claims

Knowledge/Experience:

Education:

  • Degree in Building, Civil Engineering, Mechanical Engineering, Electrical Engineering, Facilities Management, Quantity Surveying, or related disciplines

Experience:

  • Minimum 5-7 years in project management, contract management, or facilities management within commercial property or construction sectors
  • Demonstrated experience managing A&A projects and preparing tender documentation for building services contracts
  • Experience with Grade A commercial buildings preferred

Technical Knowledge:

  • Working knowledge of building codes, regulations, and standards for commercial buildings
  • Familiarity with preventive maintenance programs for ACMV, electrical, fire protection, and building automation systems
  • Understanding of soft services operations (cleaning, security, pest control, landscaping)
  • Knowledge of standard contract forms (REDAS, SIA, or similar)

Attributes/Behaviours:

  • Strong organizational skills with ability to prioritize multiple tasks and manage competing demands
  • Proactive problem-solving approach with ability to anticipate issues and implement preventive measures
  • High level of professionalism and integrity in stakeholder dealings
  • Customer-focused attitude with commitment to quality outcomes
  • Adaptable and resilient in dynamic environments with changing priorities
  • Accountable and demonstrates ownership from project initiation through completion
  • Strong attention to detail while maintaining perspective on broader objectives
  • Effective time management with consistent deadline achievement

More Info

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About Company

Job ID: 148102619

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