Asst Director/Senior Manager, Operations (Outpatient Clinics)

Brief Summary

Join a dynamic team focused on enhancing outpatient clinic operations by driving efficiency and optimizing patient experiences. Leverage your leadership skills to oversee multiple clinics and ensure seamless operations.

Responsibilities

• Provide operational leadership for outpatient clinics, ensuring smooth patient flow and optimal resource utilization. Foster data-driven decision-making by utilizing robust reporting, KPIs, and insights to enhance productivity and patient outcomes. Spearhead strategic initiatives and projects, including digital and technology transformations, achieving measurable results within deadlines. Promote system-level integration across workflows, platforms, and processes in collaboration with specialist outpatient clinics (SOCs) and supporting functions. Cultivate and lead multidisciplinary teams, effectively engaging with stakeholders in both clinical and administrative roles. Oversee clinic cost management to ensure financial accountability, cost efficiencies, and alignment with organizational objectives.

Requirements

• Degree in Engineering, Science, or a related field, coupled with a minimum of 10 years of pertinent experience, including 5 years in team management. Demonstrated success in healthcare operations, specifically in outpatient settings, managing high patient volumes across multiple clinics. Strong analytical skills with the ability to turn data insights into actionable operational and strategic enhancements. Proven experience in leading complex projects, particularly in technology or system implementations. Adept at systems thinking with a focus on integrating workflows, personnel, and technology efficiently. Exceptional communication and presentation abilities, capable of influencing stakeholders at senior levels. A proactive, results-oriented leader with a deep commitment to service excellence.