You will play a key role in supporting the New Business administrative team by ensuring smooth daily operations and delivering timely, accurate services to both internal and external stakeholders.
- Handle daily transactions relating to New Business Underwriting, including new applications, medical/premium billing, refunds & despatch matters.
- Coordinate and collaborate with intermediaries and internal stakeholders to resolve issues and ensure smooth service delivery
- Identify operational gaps and contribute to streamlining workflows and enhancing team efficiency
- Provide front-line support at the NBU counter, addressing intermediaries enquiries and ensuring timely processing of new business transactions. (on rotational basis)
- Other duties include (but not limited to), back-up duties during team member's absence and other ad hoc tasks/projects as assigned to support business operations
- Diploma/Degree holder and above in related discipline (Banking/ Finance/ Business/ Accounting)
- Possess 13 years of relevant experience in the insurance industry or administrative roles.
- Demonstrated ability to deliver accurate work with strong attention to detail, along with effective communication skills across teams and external stakeholders.
- Good interpersonal skills and communication skills
- Computer literacy with good working knowledge of MS Office (eg Excel, Word) applications
- Strong problem-solving skills with a customer-focused mindset
- Dedicated team player with strong & flexible time management to support peak period whenever required.
How You Succeed
- Champion and embody our Core Values in everyday tasks and interactions.
- Demonstrate high level of integrity and accountability.
- Take initiative to drive improvements and embrace change.
- Take accountability of business and regulatory compliance risks, implementing measures to mitigate them effectively.
- Keep abreast with industry trends, regulatory compliance, and emerging threats and technologies to understand and highlight potential concerns/ risks to safeguard our company proactively.
Who We Are
Founded in 1908, Great Eastern is a well-established market leader and trusted brand in Singapore and Malaysia. With over S$100 billion in assets and more than 16 million policyholders, including 12.5 million from government schemes, it provides insurance solutions to customers through three successful distribution channels a tied agency force, bancassurance, and financial advisory firm Great Eastern Financial Advisers. The Group also operates in Indonesia and Brunei. The Great Eastern Life Assurance Company Limited and Great Eastern General Insurance Limited have been assigned the financial strength and counterparty credit ratings of AA- by S&P Global Ratings since 2010, one of the highest among Asian life insurance companies. Great Eastern's asset management subsidiary, Lion Global Investors Limited, is one of the leading asset management companies in Southeast Asia. Great Eastern is a subsidiary of OCBC, the longest established Singapore bank, formed in 1932. It is the second largest financial services group in Southeast Asia by assets and one of the world's most highly-rated banks, with an Aa1 rating from Moody's and AA- by both Fitch and S&P. Recognised for its financial strength and stability, OCBC is consistently ranked among the World's Top 50 Safest Banks by Global Finance and has been named Best Managed Bank in Singapore by The Asian Banker.
To All Recruitment Agencies
Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.
Work Locations
SG-GE Changi
Job
Underwriting
