We are actively seeking a highly motivated and enthusiastic Associate/Specialist of Workplace Experience to manage our Singapore office.
You will take care of the smooth running and general happiness of our offices and colleagues, with a can-do attitude, always thinking two steps ahead. Passion and enthusiasm will be key, driving forward new processes and procedures as we continue to scale.
What you'll be doing:
- Act as the office ambassador, ensuring a welcoming and well-functioning workplace for employees and visitors. Lead the onboarding and offboarding process together with the People Partner Specialist.
- Serve as the first point of contact for all Workplace Experience matters across APAC
- Manage all aspects of Workplace operations inclusive of space management, in-office experience, health and safety, visitors, security, maintenance, vendor management and local and global events.
- Plan and execute employee engagement events that foster community, culture, and well-being.
- Ensure key stakeholders are kept well informed of all Workplace operations
- Collaborate on a daily basis with our landlords to ensure and provide a gold working experience to all our employees
- Drive strategic change in region for the Workplace management area to ensure operational excellence
- Report on KPIs and SLAs
- Budget management for all sites
- Operate in line with all CKO Procurement policies
- Manage third party vendors, ensuring SLAs and KPIs are developed and regularly reviewed.
- Ensure we are legally compliant for all matters concerning health, safety and security in the region.
- Collaborate with the wider Workplace team on global initiatives and strategic projects.
- Administrator of the Workplace Service Desk, ensuring globally set SLAs are met by team.
- Support adhoc people team administrative tasks.
- The role is based in Singapore and requires a minimum of 3 days in-office presence.
About you:
- Demonstrable experience as a Workplace/Facilities management professional in a fast-paced, global start-up environment #athletemindset
- Proven experience managing multi-site building operations cross borders
- Solid understanding of building compliance and relevant legislation
- Intermediate proficiency with MS Office, Excel, Outlook and Google Apps
- Great interpersonal skills and ability to interact and communicate with influence #talkstraight
- Proactive and solutions focused with a #customer mind to create the best experience possible
- Attention to detail and strong organizational skills to #betheowner on your daily tasks and projects
- Strong vendor / contract management and negotiation skills to help our business to #runlean
- Ability to handle administrative details independently while exercising good judgment in keeping team members and stakeholders informed
- Hands-on, always ready to roll up your sleeves and go above and beyond for our #oneteam Excellent written and communication skills
