The Mission
As an Associate on the Paid Social & Display team, you will play a key role in how Klook runs and scales paid social across conversion, traffic, brand, and app install objectives. This is not a purely executional role. As campaign operations become increasingly automated, your value lies in supporting the systems that power it, contributing to the workflows that keep campaigns running cleanly, and helping the team move faster with fewer errors.
You will work across platforms and campaign types, partnering with channel managers, the Paid Social Director, and data science to ensure campaigns are structured correctly, measured accurately, and continuously improving. If you are someone who wants to understand how things work, not just run them, then this role is built for you.
At Klook, we work hard and play hard, upkeeping our high-performing culture guided daily by our 6 core values:
- Customer First
- Push Boundaries
- Critical Thinking
- Build for Scale
- Less is More
- Win as One
Key Responsibilities
Campaign Operations & QA
- Support day-to-day campaign operations across paid media platforms, including but not limited to Meta and TikTok.
- Check automated campaign outputs for misconfigurations, budget errors, and tracking issues, and flag to the relevant channel manager.
- Verify that live campaigns match intended structure, targeting, and objectives as briefed.
- Surface performance anomalies with context during regular check-ins and reporting cycles.
Workflow & Automation Support
- Assist in maintaining automation playbooks, campaign templates, and workflow documentation used across the paid social team.
- Support R&D and data teams on technical projects related to tracking infrastructure, feed integration, and measurement tooling.
- Flag gaps or inefficiencies in current workflows for senior team members for review.
Testing & Measurement Support
- Assist in setting up creative tests as directed by channel managers, ensuring assets, naming conventions, and tagging are accurate and on time.
- Maintain test documentation and result logs to ensure the team has clean records for readouts.
- Pull and organize performance data to support lift study readouts and reporting cycles.
- Flag any setup discrepancies or tracking issues observed during test execution.
The Ideal Candidate
- Comfortable working with data with a solid ability to think in structural patterns, recognizing how campaign components, rules, and logic connect across setups.
- Familiarity with automation tools, rules-based campaign management, or scripting is a strong signal.
- Detail-oriented with enough operational discipline to catch errors before they compound.
- Clear communicator who can flag issues and summarize status without needing to be prompted.
- Strong SQL skills - comfortable writing queries to pull, organize, and sense-check campaign and performance data independently.
Prior hands-on paid media exposure to at least one paid social platform - Meta, TikTok, or equivalent is a plus.
Why Join Us
- The Playground: You will manage one of the largest and most complex travel ad accounts in the world. The data volume here is a strategist's dream.
- Performance Branding: We aren't just chasing installs; we are building a brand. You will define how Klook shows up on the screens of millions of travelers.
- Global Impact: Your campaigns will directly inspire people to leave their homes and experience the world. You are selling memories, not widgets
Klook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We're dedicated to creating a welcoming and supportive culture where everyone belongs.
Klook does not accept unsolicited resumes from any temporary staffing agency, placement service or professional recruiter (Agency). Klook will not be responsible for, and will not pay, any fees, commissions or other payments related to such unsolicited resumes.
An Agency must obtain advance written approval from Klook's Talent Acquisition Team to submit resumes, and then only in conjunction with a valid fully-executed agreement for service and in response to a specific job opening for which the Agency has been requested to submit resumes for. Klook will not be responsible for, and will not pay, any fees, commissions or other payments to any Agency that does not have such agreement in place or does not comply with the foregoing. 
