Associate Executive - Account receivable, Business Office
Associate Executive - Account receivable, Business Office
Institute of Mental Health- Posted 4 hours ago
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Job Description
Institution: Institute of Mental Health
Family Group: Ancillary
Position: Associate Executive – Account receivable, Business Office
Department: Finance (Business Office)
Join us in Adding Years of Healthy Life Through Life-Changing Careers, Where Passion Meets Purpose. Make a meaningful difference whilst growing in a supportive environment that nurtures your wellbeing and career aspirations
Job Description
We're looking for staff to support our Accounts Receivable (AR) work. The role involves stationing in our clinic, reaching out to patients with outstanding bills, understanding their situations, and guiding them towards suitable payment or financial assistance options.
Job Responsibilities
Competency
The Institute of Mental Health (IMH) in Singapore, established in 1928, is a premier 2,000-bed psychiatric hospital nestled in Buangkok Green Medical Park, providing comprehensive mental health services across 50 inpatient wards and 7 outpatient clinics, while also playing a pivotal role in training the next generation of mental health professionals through the NHG-AHPL Residency Programme and collaborations with local academic institutions.
Family Group: Ancillary
Position: Associate Executive – Account receivable, Business Office
Department: Finance (Business Office)
Join us in Adding Years of Healthy Life Through Life-Changing Careers, Where Passion Meets Purpose. Make a meaningful difference whilst growing in a supportive environment that nurtures your wellbeing and career aspirations
Job Description
We're looking for staff to support our Accounts Receivable (AR) work. The role involves stationing in our clinic, reaching out to patients with outstanding bills, understanding their situations, and guiding them towards suitable payment or financial assistance options.
Job Responsibilities
- Liaise with patients on their outstanding bills in a professional and empathetic manner.
- Work with Medical Social Workers (MSW) to refer patients who may need financial help.
- Track follow-ups, maintain simple records, and update status in the system.
- Coordinate with front counter staff and 1FSS colleagues where necessary
- Support any other AR-related administrative tasks as assigned
Competency
- Good communication skills and patience in handling sensitive conversations.
- Comfortable speaking with patients in person.
- Able to work independently and follow up diligently.
- Experience in AR, customer service, or healthcare setting is an advantage
- Diploma holder in any discipline
- Proficient in Microsoft Office applications
The Institute of Mental Health (IMH) in Singapore, established in 1928, is a premier 2,000-bed psychiatric hospital nestled in Buangkok Green Medical Park, providing comprehensive mental health services across 50 inpatient wards and 7 outpatient clinics, while also playing a pivotal role in training the next generation of mental health professionals through the NHG-AHPL Residency Programme and collaborations with local academic institutions.
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Key Skills
About Company
Skills:
Microsoft Office, Microsoft Excel, Administration, Administrative Support, Accounting, Microsoft Powerpoint, Able To Work Independently, Administrative Work, Data Entry, Interpersonal Skills
Skills:
Graphic Design, Microsoft Office Applications, Marketing and communication strategies, Canva, Campaign Management, Basic video editing, Social media platforms and trends
C
Skills:
Webex, Microsoft 365, AI tools, PC Microsoft Office applications, Sharepoint, Zoom
Skills:
Microsoft Office, Excel, Word, Media graphic design, Powerpoint