Job Description
Job Description :
We're building an AI-first telco for the future-connecting people, businesses and communities through trusted networks, intelligent digital services and next-generation technology.
From transforming everyday experiences in mobile, broadband, entertainment and lifestyle services to enabling enterprises with AI, 5G+, cloud, cybersecurity, data centres and digital platforms, we create the technology that powers how millions live, work and connect.
At Singtel, your work creates real impact. You'll solve meaningful challenges, shape critical digital infrastructure and help build secure, resilient and AI-enabled solutions that serve businesses, digital ecosystems and communities across the globe.
This is where BIG Possibilities become reality. Whether you're engineering intelligent networks, advancing sovereign AI cloud platforms, strengthening cybersecurity, designing seamless customer experiences or driving sustainable innovation, you'll be part of teams shaping the future of technology.
Backed by decades of expertise and driven by a culture of continuous learning and innovation, Singtel offers the scale, opportunities and support to help you grow your career while making a difference where it matters most.
How You will Make An Impact:
- Support Engineer for the Singtel TV broadcast systems for Singtel TV, CAST, Singtel Business TV, and cross - carriage services.
- Supports three broadcast data centres onsite/remotely.
- Service and system performance monitoring - proactive and predictive.
- Service recovery of live services - headend, ingest and playout.
- Event management - Major events (EPL, FIFAWC, EURO, national significant broadcast event).
- Ops excellence - IT Disaster Recovery Plan exercise, IMDA regulatory compliance, and Security audit compliance
- Managing live content/sports event acquisition via satellite, fibre and IP delivery.
- Work closely with the project and operations teams and external parties in problem troubleshooting and resolution.
- Perform system administration tasks such as system hardening, patch installation and inventory.
- Create and updates technical reports and system documents.
- Document & Follow-up Maintenance schedule / Incident reporting promptly
- Adhere to the organisation's cybersecurity policies, standards, and best practices in daily operations.
- Maintain good cybersecurity awareness and comply with established security procedures, including access control, password management, data protection, and incident reporting.
- To always work safely, complying with Singtel workplace safety and health policies
Skills for Success:
- Diploma in Electronics or Computer Engineering.
- 2 years of experience in the broadcasting/media industry, preferably in a Support Engineer or similar technical role preferred but fresh graduates with relevant qualifications and a strong interest in broad-cast/media technology are welcome to apply.
- Experience in networking eg: CCNA Certification will be advantageous
- Able to work independently with minimal supervision while collaborating effectively as part of a team.
- Able to work positively under pressure and has good problem-solving skills
- Flexible with work time (To work on 12-hour shift, weekends and public holidays).
- Ability to do cabling work such as laying of cabling, fabrication of video/network cables will be advantageous.
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