Job Summary
Responsible for Cash & Trade business for Financial Institutions Client segment with special focus on PayTech clients. Actively identify client needs across full set of SCB product capabilities, originate new business and grow the franchise by capitalising on bank competitive attributes (network) and developing new relationships where required.
Key Responsibilities
Strategy
- To execute and manage the strategy for selling solutions across all Transaction Banking products to a portfolio of PayTech clients.
Business
This role is within the Transaction Banking Sales Financial Institutions team handling cash management and trade finance products for Paytech (Payment companies in Fintech) clients.
- Working in conjunction with coverage team, to agree & deliver revenue and activity targets for PayTech client's portfolio (based on client account planning) and actively call on assigned client base to ensure client relationship strategies are implemented.
- To manage transfer of best practices between markets, in order to leverage Transaction Banking capabilities with the client portfolio.
- Ensure financial objectives are met.
- Responsible for maintaining sustainable growth of revenue.
- Revenue monitoring and responsibility for assigned Paytech clients
- Driving utilisation levels by monitoring transaction history
- Manage other businesses under FI segment in addition to Pay Tech if required and assigned by the Line Manager
- Ideation, create value propositions and provide complex structure guidance to client and coverage CCIB relationship teams in driving portfolio revenue
- Focus on maximizing revenue by resolving any Product related impediments to the same
- Take complete ownership, ensure revenue and driver targets set for the portfolio are delivered
Processes
- To manage the Transaction Banking relationship across all products for a portfolio of PayTech clients.
- To undertake and manage RFP and deal processes for specific client base, to ensure optimal solution provided and presented to the customer, working with sales, product management and operations to deliver the desired results. To ensure smooth deal implementation and adherence to high levels of service quality.
- To provide feedback to Product Management on customer needs, trends, and market intelligence, and to provide direction on proposed project programme initiatives to central product management teams.
- Lead regular pricing reviews, including impact of waivers or non-standard pricing and implement appropriate local pricing at a product level.
- Ensure that clients are serviced promptly and quickly by the service team.
- To keep abreast of customers needs, trends, and product/market intelligence for new product developments/ enhancements, strengthening SCB's competitive position in this field.
- Conduct Market events to share best practices standards and raise SCB visibility.
People & Talent
- Work towards team building and their education. Ensure all e-learnings/trainings for the team are duly completed.
- Strengthen partner relationships.
- Networking with other countries, region, and group.
- Promote and perform community activities.
Risk Management
- Ensure Risk Monitoring as an integral part of the Business Process
- Proactively identify risks associated with the Transaction Banking business and contribute to introduce appropriate mitigants, being aware and understanding of the bank's risk appetite, controls in place.
Governance
- Ensure adherence to all Internal & External Regulations, Risk Monitoring as an integral part of the Business Process
- Ensure that the business meets its obligation under group policy and standards and under the local laws and regulation
- Manage all sales related activities through effective use of Work Bench (our CRM suite)
- Regulatory & Business Conduct
- Display exemplary conduct and live by the Group's Values and Code of Conduct.
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
- Help the team to achieve the outcomes set out in the Bank's Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.
- Effectively and collaboratively identify, escalate, mitigate, and resolve risk, conduct and compliance matters.
- Be aware of banking regulations related to APRA, ASIC
Regulatory & Business Conduct
- Display exemplary conduct and live by the Group's Values and Code of Conduct.
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
- Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key stakeholders
- Global and Regional Head of TB FI Sales
- Global Account Managers and Relationship Managers
- TB Product
- TB Implementation
- TB Channels
- CSG
- Cash Operations
- Credit, Risk & Compliance team in the region / country as appropriate
Other Responsibilities
Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.
Our Ideal Candidate
- University degree holder
- 5 years of relevant Transaction Banking sales experience, ideally in the international/regional environment preferably with a good understanding of the market competitive landscape. Experience in handling PayTech companies would be an added advantage.
- Training in cash, trade, Fintech, Sales & Marketing
- Expertise in the payment environment, infrastructure and emerging trends in the payment space particularly cross border payments is a prerequisite
- Strong communication and influencing skills, proven track record to work in a collaborative cross-border team environment with multi-cultural stakeholders.
- Strong analytical and problem-solving skills
Role Specific Technical Competencies
- Clearing and Cash Management
- Trade
- Client Relationship Management
- Sales Proposal & Presentation
- Financial Technology
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together We
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What We Offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment Assessments
Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers
