Associate Director, New Business - Underwriting

At AIA we've started an exciting movement to create a healthier, more sustainable future for everyone.

If that interests you, read on.

About the Role

The key responsibilities for this role includes assisting Head, New Business in overseeing Operations Shared Services (OSS). Other duties include managing of department budget and medical team and quality review.

Responsibilities:

• Provide leadership on day-to-day operations of OSS which includes underwriting and processing of new applications and POS transactions handling of underwriting appeals.

• Overseethe medical and admin team lead changes in the areas of process improvement or operational efficiency.

• Handle and report the regular quality review.

• Monitor and effectively manage department's budget/ expense, to ensure it is within budget

• Identify projects or opportunities to improve automation and control process within the team

• Monitor and track enhancements to ensure targets are being achieved in a timely manner

• Knowledge transfer: coach, train, mentor staff to build bench strength.

Requirements:

• Minimum Bachelor degree

• Minimum 10 years underwriting experience in both direct and reinsurer and/or digital automation

• Special skills - preferably with digital