Associate Director Commercial Operations Markets (MCU APJ)
Associate Director Commercial Operations Markets (MCU APJ)
Cognizant Consulting- Posted 22 hours ago
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Job Description
Job Responsibilities
- Revenue, Sales and Margin forecasting processes, including limited data entry/reporting
- Maintenance and update of resource planning models, including tracking of key metrics and providing advice to business cost management and revenue opportunities
- Provide key support to Sales Operations inputs, reporting and maintenance
- Develop and maintain the commercial operating rhythm of the business
- Develop and maintain reporting and analysis to support the commercial team
- Program management of operational improvement initiatives, notably margin improvement
- Support for establishment of dashboarding initiatives
- Contribution to requirements and testing of group system initiatives (eg. UPLF, SO process)
- End to end process review and improvement as required, utilising AI resources
- Support for business where quantitative/analytical capability is required
- Modelling of new business initiatives
- Play a key role in AU and APJ Operations projects, where required provide reporting, oversee governance etc
- Assist in the building of knowledge management across Operations functions and provide support to associated areas with their operational cadence and governance.
- Assist in the design and development of an Operations Continuous Improvement program for AU and then across APJ
- Maintain governance of Deal Review Board for the country/region
- Business Degree preferred.
- Proven experience at AD level in Commercial Operations or relevant role
- Understanding of business functions such as HR, Finance, Delivery, etc.
- Demonstrable competency in Sales Operations, strategic planning and business development
- Sound knowledge of data analysis and performance/operation metrics, utilising AI platforms to analyse and report data
- Aptitude in decision-making and problem-solving
- Experience of implementing and running large scale reporting
- Sound knowledge of Workforce planning practices, metrics etc
- Experience in Project Management (planning, stakeholder management, governance, reporting)
- Experience of Sales Compensation performance reporting and incentive schemes
- Experience in professional services (IT, Consulting)
More Info
Key Skills
Sales Compensation performance reporting
Professional services IT Consulting
Governance reporting
Performance operation metrics
AI platforms
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