Tata Communications is a leading global digital infrastructure provider, enabling enterprises to thrive in a hyperconnected world. As a trusted partner in digital transformation, the company delivers solutions in network, cloud, security, mobility, IoT, and collaboration to businesses worldwide.
- Global Reach: Serving over 7,000 customers globally, including 300 of the Fortune 500 companies.
- Network Leadership: Our global network carries 24% of the world's internet routes, with over 7,600 petabytes of internet traffic traveling across it each month.
- Industry Recognition: Named a Leader for the tenth consecutive year in the 2023 Gartner Magic Quadrant for Network Services (Global).
- Great Place to Work: Certified as a Great Place to Work in America, Canada, Greater China, India, UK, Hong Kong & Singapore.
- Infrastructure: We own 710,000 km of subsea fiber (over 17 times around the equator) and 210,000 km of terrestrial fiber.
- Voice Traffic Leadership: Carry 53 billion minutes of wholesale voice traffic annually.
- Official F1 Connectivity Provider: Powering millions of users on Formula1.com and delivering cutting-edge connectivity for the F1 experience.
Role Purpose:
The role holder is an expert Bid Specialist, able to effectively manage bids and virtual teams and create compelling customer offers in response to customer RFx documents. The role includes end to end management including: capture planning, writing, editing, bid production activities and supporting contract negotiations. While regularly interacting with the regional leadership teams.
Key Responsibilities:
- Management of customer bids, create customer offers and responses to proactive and RFx proposal documents.
- Communicate internally to develop cross organizational working.
- To take ownership of the end to end offer management process. Lead the bid team using company agreed processes and methodologies to ensure deadlines are met, approvals obtained, and the bid teams are motivated and focused.
- Responsible for bid capture planning, overall bid progress, and the efficient use of company resources. Initiate corrective action where necessary by forward planning and forecasting, to ensure optimum utilization of company resources and promote customer satisfaction and on time bid submission.
- Facilitate the qualification of bids at the appropriate process stages using standard tools and techniques. Record the qualification outcomes and escalate when required to drive effective bid qualification.
- Produce and maintain all bid records in accordance with company processes to ensure the bid is auditable.
- Own and maintain the bid risk register and the development of the mitigation strategies required. Flag any issues or risks to the appropriate resources within the business.
- Store all documentation in appropriate systems maintaining all necessary security compliance.
- Maintain up to date knowledge of products and services, competitive landscape, and management trends within the telecommunications industry.
- Facilitate contract negotiations with legal, sales, commercial manager and the customer, as needed.
- Responsible for the handover of the bid to the delivery organization. Produce post bid review and handover documentation to ensure completeness of the process and knowledge sharing.
You are Expert in:
- Responsible for all bid management activities and resources within APAC countries.
- Qualification of bid opportunities, working with sales teams to assist in bid / no bid decisions, bid strategies and partnering decisions.
- Management of customer bids. Owns and manages the bid plan throughout the bid cycle, leads the bid team.
- Facilitates effective bid qualification and is responsible for obtaining all necessary authorization for the successful completion of the bid.
- Manage the production of customer proposals, ensuring a win strategy is developed and executed to produce proposals which are completed on time and contain a compelling proposition to the customer, presentation of our solution and the value it brings to our customers.
- Manages the utilization of the available resources to fulfil the demands generated by our customers and bid submissions.
- MS PowerPoint, MS Excel, SalesForce.com, Content Library.
- Project / Program management - The ability to apply project management disciplines to achieve successful delivery within agreed parameters of cost, timescale, and quality. Includes effective change, risk and issue management.
Experience & Qualification:
- 12 to 15 years of relevant work experience.
- Bachelors in STEM field with a post graduate degree in management from a reputed institute.
- APMP accreditation preferred.
Perks and benefits:
We offer a competitive salary and a comprehensive benefits package that includes:
- Family healthcare
- Bonus / Incentives
- Flexible benefits program
- Mobile allowance & Business Travel Reimbursement
- Paid time off (including annual leave, medical leave, and other forms of leave)
We are an equal opportunity employer committed to fostering a diverse, inclusive, and equitable workplace. We celebrate differences and ensure that all qualified applicants receive fair consideration for employment, regardless of race, colour, religion, gender, gender identity, national origin, disability, veteran status, or any other legally protected status. We believe that diversity drives innovation, and we are dedicated to creating a workplace where everyone feels valued, respected, and empowered to contribute their best.
