Associate, Client Solutions

About Us

At M-DAQ Global, we're building a World without Currency Borders™.

As a pioneering fintech group specialising in foreign exchange (FX) and payment solutions, we power seamless cross-border transactions for businesses around the world. Headquartered in Singapore, ASEAN remains a key focus of our growth strategy as we continue expanding our presence across regional and international markets. Through our proprietary technology and single API integration, we deliver FX clarity, payment certainty, and global payment mobility that help enterprises and SMEs navigate cross-border trade with confidence.

Today, M-DAQ has a strong presence across Singapore, Indonesia, Malaysia, China, Hong Kong, Japan, the United Kingdom, and beyond. More than 300 employees across our regional offices support businesses in over 45 markets globally, facilitating multi-billion-dollar cross-border transactions annually.

We provide a comprehensive suite of FX, collections, and payment solutions, enhanced by AI-driven onboarding, compliance, and advanced risk management capabilities designed to help businesses operate more efficiently across increasingly complex cross-border environments.

At M-DAQ, we foster a collaborative and people-oriented culture where employees are encouraged to contribute ideas, take ownership, and grow together. Alongside a flexible hybrid work environment, employees can also look forward to team celebrations, wellness initiatives, and regional gatherings that bring colleagues together across markets.

Our employee experience and growth have also been recognised through industry and workplace accolades, including:

• The Financial Times High-Growth Companies Asia-Pacific 2026
• The Straits Times Singapore's Fastest Growing Companies 2026
• Tech in Asia Singapore's Top Fintech Companies 2026
• Employee Experience Awards - Best Hybrid Work Model
• For more information, please visit: www.m-daq.com.

About the Role

We are looking for a Client Solutions Associate to join our Client Solutions Team covering Capital Markets Business client segment. This role will be based in Singapore. As part of this dynamic role, you will be the key support for all engagements with existing and prospective client relationships.

Key Responsibilities

• Support the Client Solutions team across the end-to-end sales process: prospecting, proposal preparation, onboarding, and client support
• Conduct market and company research to identify prospects and opportunities across financial institutions, fintechs, asset managers, trading firms, and digital asset players
• Identify key stakeholders and build/maintain prospect lists and maintain accurate CRM records of sales outreach activity, responses, client interactions and meeting call reports
• Assist with outreach messages, meeting coordination, briefing notes, and follow-up communications
• Prepare and support sales materials, pitch decks, proposals, pipeline tracking, and sales reports
• Coordinate collection of documents for AML/KYC onboarding
• Work closely with internal teams (eg. client experience, product, operations) to support smooth onboarding and provide ongoing client support

Requirements

• Degree in Finance, Economics, Business, Marketing, or a related field
• Prior internship or 1–2 years of relevant front-office experience in financial services, fintech, crypto, consulting, sales preferred
• Strong interest in FX & Payments, fintech, and digital assets/crypto
• Strong analytical, organizational, and time management skills
• Detail-oriented, resourceful, and proactive self-starter
• Excellent written and verbal communication skills in English
• Proficient in MS Office, especially Excel and PowerPoint
• Familiarity with LinkedIn, CRM systems (e.g., HubSpot), and structured documentation processes/systems
• Understanding of forex markets and digital asset market structure will be an advantage

Why Us

• Be part of a mission to create a World without Currency Borders™
• Work alongside collaborative and diverse regional teams
• Gain exposure to cross-border payments, FX solutions, and global fintech innovation
• Opportunities to learn, grow, and take ownership in a fast-growing company
• Flexible hybrid work environment with a people-oriented culture
• Competitive remuneration package and employee benefits