Associate

Company Introduction

We are the world's leading manufacturer of playing cards, chips and their reading devices. We have a strong uncompromising commitment to high precision and high-quality manufacturing. We also integrate digital technologies such as quality inspection and quantity counting technologies to create high-precision, high-quality products and realize No one touch products.

In recent years, we have focused on developing technology to digitize analogue information on cards and chips, through digital technology such as AI and RFID which contriute to the advancement of business operations and security in the industry. With the incorporation of digital technologies, we provide peace of mind to our client.

We are looking for energetic talent to be part of the team.

Job Summary

You will be responsible for managing and expanding relationships with both existing and new clients in the casino industry. Your role goes beyond traditional sales: you will actively listen to customer needs, propose tailored solutions in collaboration with internal teams, and support clients throughout the entire order lifecycle. This is a hands-on, customer-facing role requiring strong communication, analytical thinking, and a proactive mindset.

Key Responsibilities

1. Account Management for Existing Clients

Maintain and deepen relationships through regular communication

and visits.

2. Customer Needs Analysis & Marketing Insight

Conduct in-depth interviews to uncover customer pain points and

needs for internal feedback.

3. Solution Development & Proposal

Work closely with internal teams to develop tailored solutions and

present proposals based on customer feedback.

4. Product Usage Monitoring

Track clients inventory and consumption to proactively.

5. Order Coordination & Production Support

Manage the process from order placement to production scheduling

and delivery, ensuring smooth communication and timely

completion.

6. Market & Competitor Intelligence

Stay informed of market trends and competitor activities, and share

insights with relevant internal teams.

7. Rapid On-Site Response Capability

Respond quickly to client issues and be willing to visit customer sites

as needed.

8. New Client Development

Actively pursue new business opportunities through industry events,

networking, and referrals.

9. Payment Follow-Up

Monitor and follow up on outstanding payments to ensure timely

collection.

Candidate Profile

. Strong interpersonal and listening skills to identify customer needs

. Ability to respond quickly and flexibly to issues on-site