Associate, Account Management (Channel Partners)

About Us
At M-DAQ Global, we're on a mission to create a World without Currency Borders. We are a pioneering fintech group specialising in foreign exchange (FX) & payment solutions that facilitate seamless cross-border transactions for businesses worldwide.

Headquartered in Singapore, our vibrant and diverse team spans six countries and territories. We foster a dynamic environment where individuals can contribute to a comprehensive suite of solutions, from advanced FX and streamlined collections to AI-driven onboarding and enhanced risk management. If you're passionate about making a tangible impact in the global financial landscape, and eager to grow within a company that's constantly innovating, M-DAQ Global offers a unique opportunity.

Join us and be part of the team powering faster, smarter cross-border payment and FX solutions for Asia and the world.

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About the Role
The Associate, Account Management (Channel Partners) will be primarily responsible for acquiring and managing relationships with Wallex channel partners. You will be assigned a portfolio of pre-existing channel partners relationships of Wallex and will be responsible for managing, engaging and growing the channel partner activities and increasing the value and KPIs of the portfolio over time. You will also be in charge of finding new channel partners through referrals, be assigned prospects, or a combination thereof. Required skills and attributes would include project and transaction management, strategic planning, engaging and interacting with channel partners with a growth mindset.

Key Responsibilities

• Operates as the point of contact for assigned channel partners
• Responsible for providing channel partners with ongoing market updates and to support engagement with them via both offline and online touchpoints.
• Develops and maintains long-term relationships with channel partners
• Build strong rapport with existing channel partners, ensuring client satisfaction and revenue growth.
• Develop strong understanding of diverse range of FX products and online platforms available to present core value proposition to channel partners credibly.
• Forecasts and tracks channel partners metrics.
• Close collaboration with cross functional internal teams on channel partners opportunities and issues to deliver and exceed channel partners expectations.

Requirements

• Bachelor's Degree of any discipline
• 2-3 years of working experience in Financial, Business Consulting, Technology or Advertising Industry
• Fluent in Mandarin/Bahasa Indonesia/Tagalog/Vietnamese for liaison with counterparts would be an added advantage.
• Comfortable having face-to-face meetings with channel partners to explore their needs and present solutions, as well as giving presentations to both internal and external stakeholders.
• Ability to excel in a fast-paced environment and multitask.
• Ability to manage multiple projects and relationships simultaneously
• Strong attention to details and a team player.
• Project Management, Negotiation, Listening, Communication, Presentation, Time Management Skill.

Why Us

• Make a positive impact to the world's economy by creating a World without Currency Borders
• Team Innovation Mindset, People-Oriented
• Challenging environment, offering great opportunities to learn and grow
• Creative and Innovative Workplace
• We offer competitive remuneration, including employee stock options and employee benefits