ASSISTANT SUPERVISOR

Job Summary

Support daily operations and lead staff activities to drive team productivity and service excellence in a fast-paced F&B environment.

Responsibilities

• Manage daily operations and coordinate staff activities to ensure smooth workflow and task completion
• Supervise employees by monitoring attendance, performance, and productivity to maintain operational efficiency
• Provide guidance, training, and support to team members to enhance skills and performance
• Evaluate sales team performance regularly and implement targeted improvements to increase productivity and effectiveness
• Ensure compliance with company policies, safety standards, and operational procedures to maintain a safe work environment
• Handle customer inquiries and resolve complaints professionally to uphold customer satisfaction
• Monitor inventory, supplies, and equipment to support uninterrupted operations
• Assist in scheduling staff shifts and coordinating work assignments to optimize resource allocation
• Collaborate with the Supervisor to achieve team goals and maintain high service standards
• Perform other duties assigned by management to support business needs