Join ZEGNA Assistant Store Manager
Location: The Paragon, Singapore
Step into the world of luxury menswear with ZEGNA, one of Italy's most iconic family-driven enterprises. Founded in 1910, ZEGNA is a global leader in luxury fashion, blending heritage craftsmanship with modern innovation. With over 500 points of sale and 7,000 employees worldwide, we are proud of our people and products and we seek individuals who share our passion for excellence, authenticity, and style.
Why Join Us
At ZEGNA, we are pioneers who embrace change, take ownership, and shape the future of luxury. We offer:
- A dynamic and inclusive work environment
- Opportunities for growth across ASEANIA and globally
- Competitive compensation and benefits
- A culture rooted in integrity, creativity, and collaboration
Your Opportunity
As Assistant Store Manager, you will support the Store Manager in leading the boutique to achieve business objectives while acting as a ZEGNA Ambassador. You will inspire your team, elevate the client experience, and uphold the brand's values in every interaction.
How You Will Contribute
Customer Engagement
- Build and maintain strong client relationships
- Lead clienteling initiatives in partnership with CVM/Marketing teams
- Ensure consistent delivery of the ZEGNA Guest Experience
- Act as a role model on the sales floor, using storytelling to connect emotionally with guests
Business Development
- Drive sales performance and profitability
- Analyze market trends and propose growth strategies
- Lead cross-selling and upselling efforts
- Collaborate with Merchandising to optimize product feedback and assortment
Team Leadership
- Attract and onboard top talent
- Coach and develop team members through ongoing feedback and training
- Foster a high-performance culture with clear communication and motivation
- Partner with HR and Retail Manager on employee relations and development
Brand Presentation
- Ensure visual merchandising and store presentation align with brand standards
- Maintain store ambiance and grooming standards
- Monitor stock levels and coordinate with planning teams for optimal inventory
Store Operations
- Uphold compliance across all operational areas
- Oversee alterations and tailor services
- Leverage digital tools to enhance customer experience and business opportunities
Who You Are
- Passionate and open-minded
- Customer-centric with strong interpersonal skills
- Digitally savvy and detail-oriented
- Proven leader with excellent communication skills
- Fluent in English; Mandarin or other regional languages is a plus
Ready to lead with style and purpose
Apply now and be part of ZEGNA's journey in redefining modern luxury.
