Assistant Shop Manager

. Supervise and manage day-to-day operations of the shop

. Upkeep cleanliness, visual merchandising, and overall presentation of the shop

. Follow up on customer's appointment and feedback

. Train manicurists, motivate team's morale and resolve staff issues

. Create marketing campaigns and promotions to achieve KPI sales target

. Monitor inventory, manage stock ordering, maintain hygiene of the supplies

. Prepare sales reports, staff rosters, and assist with payroll and commission calculations

. Supervise opening and closing procedures, including daily cash reconciliation

Requirements

. Prior work experience in nail salon, beauty spa or service industry

. Able to lead or supervise a team

. With some manicure, pedicure product knowledge

. Able to work on weekends and public holidays

. Proficient in basic computer and POS systems