Assistant Service Manager - Chiller Systems

Company Overview

APP Systems Services (APP) is a leading regional organization with strategically located sales offices and service centers across Southeast Asia and India. Our headquarter in Singapore serves as the central hub for innovation, collaboration, and operational excellence.

At APP, we are committed to providing advanced solutions in electronics, bioscience, vacuum technology, and related products, along with efficient after-sales support. Our expertise extends to critical processes/services in the semiconductor, optics, pharmaceuticals, bioscience, R&D and defence industry. Through longstanding partnerships with global industry leaders, we have built a reputation for quality, reliability and technological leadership.

Why Join us

We are an established and diversified group of companies specializing in high-technology products and process plants. APP has experienced significant growth in recent years. We nurture a supportive and empowering environment for motivated individuals to unlock their full potential. If you're ready to challenge yourself and showcase your abilities, APP offers the perfect environment for you to thrive.

We are looking for an Assistant Service Manager to oversee our Chiller Service team in Singapore. This role is ideal for someone ready to step into a leadership position while still leveraging strong technical knowledge in Chiller systems.

In this role, you will play a key role in ensuring the reliable operation of cooling systems across industrial and semiconductor environments, while system uptime and quality are critical.

What You Will Do:

. Manage overall repair and installation operations of the Chiller service team.

. Lead and guide a team of service engineers in troubleshooting, servicing and preventive maintenance, while providing support for on-site servicing activities when required.

. Ensure high workmanship quality, safety compliance, and minimal downtime for customers.

. Supervise, coach and develop engineers to strengthen team capability and maintain consistent service quality.

. Participate in chiller installation projects including site coordination/installation, electrical interface, commissioning, testing, and handover.

. Plan and coordinate manpower deployment, job scheduling, tools readiness, spare parts availability, and service documentation to support efficient operations.

. Manage customer communication, support technical discussions and resolve site escalations in a professional and timely manner.

. Drive continuous improvement in service processes, productivity, and system reliability.

What You Must Have:

. Bachelor's Degree in Mechanical Engineering, Electrical Engineering, or a related technical discipline.

. Minimum 4 years of relevant experience in industrial or commercial refrigeration and chiller system, including leadership exposure.

. Strong troubleshooting and diagnostic skills

. Experience managing or guiding a team on-site or in service operations

. Good communication skills to handle customers and internal coordination.

. Able work in a fast-paced service environment.

Why Join Us

. Supportive team environment with structured operations

. Opportunity to grow both technical and management skills

. Stable company with consistence service demand.