With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.
If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it's with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.
An Assistant Security Manager with Conrad Hotels and Resorts directs security personal and works with Department Heads to deliver a safe Guest and Member experience while ensuring compliance with local safety legislation and hotel emergency procedures.
What will I be doing
As an Assistant Security Manager, you are responsible for directing and coordinating the activities of security personnel, work with Department Heads to confirm all staff understands security procedures, and organising patrolling of the property to deliver a safe Guest and Member experience. An Assistant Security Manager would also be required to ensure that hotel is in compliance with all local safety regulations and is conversant with hotel emergency procedures. Specifically, you will be responsible for performing the following tasks to the highest standards:
- Maintain good communication and work relationships in all areas of the hotel
- Liaise with government and law enforcement agencies as necessary
- Coordinate additional personnel for Conference and Banqueting functions
- Organise patrolling of all boundary areas, bedrooms, offices, storage areas, public areas, and function rooms
- Assist the hotel in complying with Local Fire Safety Legislation
- Assist the hotel with Local Safety Legislation to ensure compliance of the security department
- Knowledge of the codes of practice for P.A.C.E.
- Ensure tours are carried out for the purpose of fire prevention, safe means of escape, and security
- Inquire as necessary into and report upon any thefts within the hotel using your discretion in connection with any of these matters that you deem should be reported to the police
- Direct and coordinate the activities of all security personnel, engage in the implementation of safety and security procedures for the department, and provide assistance and advice to other departments in relation to security
- Prepare incident reports and ensure all allegations are properly followed up
- Liaise with Departmental Heads to ensure hotel staff is aware of their security responsibilities
- Plan, deliver and facilitate regular staff awareness training
- Be fully conversant of company terrorist procedures and convey to staff
- Be fully conversant with hotel Fire and Emergency procedures
- Responsible for management of key control within all departments
- Comply with the Hilton Team Members Handbook and all Hotel policies and procedures.
- The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.
- Carry out other reasonable duties and responsibilities as assigned.
What are we looking for
An Assistant Security Manager serving Hilton Worldwide Brand hotels and vacations are always working on behalf of our guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:
- Organised and systematic approach to problem solving
- Security industry experience in supervisory capacity
- SIA trained and Licensed
- Ability to listen and respond to demanding guest needs
- Good leadership, interpersonal and communication skills
- Accountable and resilient
- Committed to delivering high levels of customer service
- Ability to work under pressure
- Flexibility to respond to a range of different work situations
- Good grooming standards
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Previous experience in same or similar role
- Certified First Aider
- Firefighting qualification
- IT proficiency
What will it be like to work for Hilton
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Work Locations
Conrad Singapore Marina Bay
Schedule
Full-time
Brand
Conrad Hotels & Resorts
Job
Security and Loss Prevention
