Custom Field 3: 16922
Assistant / Sales Manager (Village Cluster)
Responsibilities
- Engage in day-to-day sales activities, including telemarketing, sales calls, hotel visits, virtual presentations, and entertainment.
- Identify, pursue, and develop new sales leads and prospects to grow the client base.
- Build and maintain strong relationships with existing clients to foster loyalty and repeat business.
- Promptly handle leads, inquiries and provide suitable solutions to clients.
- Utilize property management systems, CRM tools, and loyalty platforms to manage accounts and track activities.
- Collaborate with the Operations team to ensure exceptional guest experiences.
- Attend client events and provide assistance as needed.
- Ensure timely responses and communication with clients.
- Gather and provide publicly available market information to stay informed.
- Regularly update superiors and the team on activities and market information.
- Achieve monthly sales targets to meet overall cluster budget.
- Regularly review the account portfolio, analyzing the performance of each account, and presenting action plans to management.
- Follow up with clients whose payments are outstanding and long overdue.
- Perform other duties assigned by supervisor diligently and professionally.
Requirements
- Bachelor's degree / Diploma in Business, Marketing, or Hospitality Management
- 04 years of hospitality sales experience (fresh graduates are welcome)
- Ability to manage and support corporate and group accounts
- Strong negotiation and communication skills
- Knowledge of hospitality CRM systems (e.g., Opera, Delphi)
- Ability to meet and exceed sales targets
- Assist in preparing proposals, contracts, and reports
- Good organizational and time management skills
- Ability to build and maintain client relationships
Village Cluster
- Village Hotel Albert Court
- Village Hotel Bugis
- Village Hotel Changi
- Village Hotel Katong
