Job Scope:
Restaurant Operations & Team Management
- Coordinate full restaurant operations including manpower deployment and staff scheduling
- Lead by example and foster a positive, motivated working environment
- Supervise, direct, and motivate team members to achieve service excellence
Administrative & Inventory Management
- Handle all administrative tasks and documentation, including daily sales reports and settlements
- Manage stock levels, conduct monthly stock take, and ensure accurate inventory records
- Oversee procurement processes and maintain strong relationships with suppliers
- Update and maintain all operational equipment to ensure functionality and safety
Customer Service & Front-of-House Operations
- Oversee table setup, guest hosting, and reservation management
- Provide exceptional customer service and ensure a high level of guest satisfaction
- Handle customer inquiries and complaints promptly and professionally
- Explain menu items, ingredients, and preparation methods to guests
- Maintain cleanliness, service standards, and overall dining experience
Additional Responsibilities
- Perform ad hoc duties assigned by management to support operational needs
Wecruit Pte Ltd | 20C0270
Tew Jie Wei | R22106822
