Job Description

Company Overview

Nanachome Singapore is the first international branch of Japan's premium charcoal-grilled yakitori restaurant, awarded One Michelin Star and Tabelog Bronze. We offer a supportive team environment and authentic Japanese hospitality in Southeast Asia.

Job Summary

Nanachome seeks an experienced Assistant Manager to lead the front-of-house team, ensuring exceptional Japanese hospitality and smooth restaurant operations.

Responsibilities

Supervise daily floor operations to maintain efficient and seamless service delivery
Assist in ordering from supplier
Lead, motivate, and coach the service team to achieve high performance and guest satisfaction
Greet and engage guests to provide outstanding customer service and enhance their dining experience
Manage guest feedback by addressing and resolving issues promptly and professionally
Coordinate with kitchen staff & Restaurant Manager to ensure timely and accurate food and beverage service
Monitor and enforce cleanliness, hygiene, and food safety standards throughout the restaurant
Assist with opening and closing procedures, including reservations management and cashiering tasks
Train new team members on company SOPs to uphold service quality and operational consistency