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Roles & Responsibilities
Duties
Resolving customer issues
Ensure and upkeep highest level of customer service
Work Closely with marketing department to disseminate information to staff
Gather feedback from customers and report to higher management
Work with kitchen crew to ensure food quality
Handle other administrative duties such as ordering stock, cashiering
Housekeeping
Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene
Maintenance of equipment for long term use
Requirements
Qualifications
Diploma/Degree in any field
Experience
3 Years experience as supervsior and above in hotel/restaurant
Language
Spoken/Written English
Job ID: 153341471
Skills:
Inventory Control, Staff Scheduling, Equipment Maintenance, Issue Resolution, Team Leadership, Feedback Implementation, financial oversight, Performance Management, Quality Control
Skills:
Manpower Planning, Leadership, Analytical Skills, Customer Service, Food Service, Customer Satisfaction, Attention To Detail, Staff Supervision, Food Industry, Purchasing, service recovery, Food and Beverage Safety and Hygiene, Quality Control
Skills:
Hospitality, Team Management, Established Sales Targets, Customer Service, Inventory Handling, Food Service, customer feedback, Customer Satisfaction, Restaurant Management, Building High Performance Sales Teams, Restaurant Operation, Quality Control
Skills:
Leadership, Customer Service, Food Service, Customer Satisfaction, Restaurant Management, Purchasing, Restaurant Operation, Customer Oriented, Team Player, Micros, Advertising, Quality Control
Skills:
e-procurement, Leadership, Cashiering, Inventory Control, Customer service, Cash Control