Job Summary
The Assistant Restaurant Manager supports the Restaurant Manager in executing the business plan and managing daily restaurant operations. You will lead and motivate a diverse team to deliver exceptional customer experiences while driving operational excellence and continuous improvement.
Responsibilities
- Cascade KPIs to teams and individuals to drive measurable business results
- Analyze operational data to identify cause-effect relationships and recommend effective solutions
- Assess critical elements of operational challenges and propose actionable courses of action
- Provide expert guidance and advice within your area of responsibility to enhance team performance
- Seek and share learning opportunities to continuously improve skills and knowledge across contexts
- Evaluate customer needs and experiences to develop solutions that enhance value and satisfaction
- Adapt to changing circumstances, including emergencies, to maintain smooth restaurant operations
- Implement initiatives that improve processes and systems for operational efficiency
- Facilitate team discussions to build consensus on ideas and recommendations affecting performance
- Identify and cultivate partnerships that strengthen internal and external relationships
- Lead staff supervision by clarifying roles, planning work, and assessing performance to build a high-performing team
- Monitor emerging trends and issues to proactively address impacts on team and service quality
- Create opportunities for team members to contribute ideas that enhance service excellence
Required competencies and certifications
- Minimum 3 years of experience in the Food and Beverage industry in Singapore
- Knowledge of local food industry laws, certifications, regulations, and compliance requirements
- Ability to manage both Back and Front of House operations effectively
- Experience in store operations and staff scheduling or roster management
- Strong communication skills to engage effectively with internal teams and external parties
- Passion for the food industry and delivering outstanding customer experiences
