Assistant Resident Manager

Manage Cleaning Services

• Coordinate with operations team and Client to ensure quality service delivery
• Ensure cleaning teams adhere to safety measures to during cleaning operation
• Assist in budget planning for cleaning operations
• Compile and analyse relevant data to propose recommendations for cleaning process improvement
• Assist in development and review of operation plans to improve work procedures and quality service delivery
• Review daily cleaning job reports for submission to management
• Generate and interpret operations reports for management reporting

Manage Inventory, Equipment and Maintenance Schedule

• Allocate equipment and/or supplies to store
• Maintain stock of supplies of materials and equipment

Manage Cleaning Teams

• Facilitate planning of work schedules and deployment of manpower
• Facilitate effective work processes
• Facilitate the capability development of staff
• Monitor team performance and provide feedback for improvement
• Identify training needs and implement training plans to enhance team capabilities
• Provide coaching and feedback to improve team performance

Manage Incidents

• Guide teams to respond to major incidents and emergencies
• Report and update on major incidents and emergencies to the management

Requirements

• Minimum Diploma education
• Minimum 3 years of relevant experience in cleaning industry
• Able to converse and good writing skills in English
• Able to commence work within short notice
• Preferably with relevant experience from airport/ hospitality/ hospital
• Weekend duty is required
• Computer literate

Working Hours

• Working hours are from Monday to Friday 8 hours per day (including 1 hour break)
• Saturday and Sunday 12 hours per day (including 1 hour lunch and 1 hour dinner)
• Alternate Saturday or Sunday off per week
• You may be required to work beyond the normal working hours to discharge your duties at the sole discretion of the Company
• The Company reserves the right to revise, amend or extend the working hours should the need arises.