We are partnering with a prestigious European private bank to appoint an experienced
Assistant Relationship Manager (ARM) to support their
Private Banking team. This is an excellent opportunity to join a fast‑growing platform with strong brand recognition and a commitment to delivering exceptional client service.
Role Overview
The ARM will work closely with Relationship Managers to manage and grow a portfolio of HNW clients, ensuring seamless execution, superior client experience, and adherence to regulatory standards. You will play a critical role in supporting day‑to‑day client needs, operational processes, and portfolio administration.
Key Responsibilities
Client & Portfolio Support- Maintain accurate and up‑to‑date client information, documentation, agreements, and records.
- Prepare client reports, presentations, and portfolio summaries for meetings and reviews.
- Analyse client data and portfolio performance to provide insights and support advisory discussions.
Operational & Transactional Support- Process client transactions including deposits, withdrawals, transfers, payments, and routine account requests.
- Manage expense reports, operational workflows, and administrative tasks to free up RM capacity for strategic activities.
- Ensure strict adherence to MAS regulations, internal controls, and data confidentiality standards.
Client Servicing & Communication- Act as a key point of contact for client inquiries across phone, email, and digital channels.
- Support clients with onboarding, account opening, digital banking setup, and updates to personal information.
- Resolve day‑to‑day client issues related to statements, balances, fees, and transactions.
Business Support & Coordination- Coordinate schedules, meetings, and communication between RMs and clients.
- Gather market intelligence, competitor insights, and industry updates to support client conversations.
- Assist in planning and executing complex client projects, tracking timelines, and identifying potential issues.
Requirements
- CACS 1 & 2 certified (mandatory).
- Minimum 3 years of experience in Private Banking, ideally in an ARM or similar client‑support role.
- Strong understanding of private banking products, processes, and regulatory requirements.
- Excellent communication skills in English and Mandarin to support Greater China clients.
- Detail‑oriented, organised, and able to manage multiple priorities in a fast‑paced environment.
- High level of professionalism, integrity, and commitment to client confidentiality.
Additional Expectations
- Demonstrates strong technical knowledge and the ability to advise on operational matters.
- Takes ownership of risk management, controls, and adherence to policies.
- Partners effectively with internal stakeholders across functions.
- Makes sound judgments based on factual analysis and established precedents.
- Communicates clearly, including when handling sensitive or complex information.
- Builds strong working relationships internally and externally.
If you're interested in exploring this role or would like further details, please reach out to [Confidential Information] for a confidential discussion.
Company Name: Hudson RPO (Singapore) Pte Ltd; Company EA Licence number: 18C9146; Consultant EA name (Tan Thong Leong) and Consultant's EA Personnel number: R26159563
Company information
Employment Agency licence No: 18C9146
Company UEN: 201733938H
Privacy Statement
Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Hudson's personal information and privacy policy = https://www.hudson.sg/privacy-policy/
