Assistant Public Relations Officer (PRO)

Duties and Responsibilities:

• Reports to the Senior Public Relations Officer.
• Assist in handling public complaints, enquiries and feedback through the project hotline and other communication channels.
• Liaise with residents, stakeholders and construction teams to follow up on public concerns.
• Assist in preparing and distributing construction notices, letters, announcements and publicity materials.
• Create and design publicity collaterals, including posters, banners, brochures, presentations and social media graphics.
• Assist in managing the project's social media platforms and communication channels.
• Support the daily operations and maintenance of the Project Information Centre (PIC), including visitor coordination and updating project displays.
• Assist in organising community engagement programmes, CSR activities and company events.
• Maintain complaint records, stakeholder databases and engagement reports.
• Provide general administrative and coordination support to the Public Relations team.
• Perform other duties as assigned.

Job Specification:

• Diploma or Degree in any discipline.
• Minimum 1-2 years of relevant experience in customer service, public relations, communications or administration. Fresh graduates with a positive attitude are welcome to apply.
• Construction or MRT project experience will be an added advantage.
• Good written and verbal communication skills.
• Proficient in Microsoft Office and familiar with Canva or other graphic design tools.
• Creative, organised, responsible and able to work independently.
• Good interpersonal skills and a positive working attitude.
• Willing to work in a construction site office environment.