Assistant Product Manager

Job Description

We are looking for an Assistant Product Manager to drive the discovery, definition, development and continuous improvement of digital products and software solutions. The role requires a strong understanding of user needs, business objectives and product delivery, with the ability to translate complex operational requirements into clear, actionable product specifications. Working closely with stakeholders, users, UX/UI designers, engineers and other cross-functional teams, you will own product priorities, manage the product backlog and guide the delivery of solutions that deliver measurable user and business value. The ideal candidate is outcome-driven, analytical and comfortable working with technical teams in an Agile software development environment.

Key Responsibilities

• Product Strategy and Discovery: Understand user needs, operational workflows and business objectives to identify problems worth solving and define product goals, scope and roadmap.
• Requirements Definition: Translate business and user needs into clear product requirements, user journeys, user stories, business rules, edge cases and acceptance criteria.
• Prioritisation and Decision-Making: Own and prioritise the product backlog based on user value, business impact, urgency, delivery effort, technical dependencies and risk. Make informed trade-offs on scope and priorities.
• Product Design and Validation: Work with UX/UI designers to shape user-centric workflows and experiences, validate proposed solutions and ensure usability across relevant user groups.
• Product Delivery: Work closely with Tech Leads and engineering teams to clarify requirements, refine the backlog, prepare work for development, resolve product-related questions and manage scope and release priorities throughout delivery.
• Stakeholder Management: Align users, business stakeholders and technical teams on product objectives, priorities, dependencies, risks and delivery expectations. Communicate product decisions and progress effectively, including to senior management.
• Product Performance and Improvement: Define appropriate success metrics, gather user feedback, assess product performance and identify opportunities for continuous improvement.
• Quality and Governance: Ensure product requirements account for relevant security, regulatory, quality and operational considerations, including appropriate testing, auditability and readiness for deployment and ongoing support.
• Agile Ways of Working: Facilitate product-related Agile activities, including backlog refinement, sprint planning input, reviews and prioritisation discussions, to maintain a clear and actionable delivery backlog.
  
  

Job Requirements

• Bachelor's degree in Computer Science, Information Technology, Business or a related discipline.
• 1–3 years of experience in product management or a closely related role involving software product development and delivery.
• Experience translating business problems and user needs into structured product requirements and actionable user stories with clear acceptance criteria.
• Understanding of Agile software development methodologies, including Scrum or Kanban, and experience working with product backlogs and cross-functional delivery teams.
• Ability to prioritise competing requirements, make scope trade-offs and communicate decisions based on user value, business objectives and delivery constraints.
• Strong analytical, problem-solving, communication and stakeholder management skills.
• Familiarity with product and collaboration tools such as Jira, Confluence, Figma or equivalent.
• Ability to work effectively with UX/UI designers and technical teams, and to understand technical constraints sufficiently to support informed product decisions.
  
  

Nice to Have

• Experience delivering digital products or operational systems in the government or public sector.
• Exposure to data-driven products, AI/ML-enabled solutions, analytics or cybersecurity.
• Experience in user research, user journey mapping, service design, design thinking or usability validation.
• Familiarity with software development concepts, system integrations, APIs, security requirements and software delivery lifecycles.
  
  

All qualified candidates are encouraged to apply.

Skills

Machine LearningProduct ManagementSoftware Product ManagementAgile Software DevelopmentScope ManagementProduct PlanningComputer SecuritySenior ManagementUser ResearchCustomer Journey MappingJIRAService DesignScrum MethodologyCommunicationData DrivenSoftware DevelopmentIdentifying OpportunitiesProduct DeliveryArtificial IntelligenceProduct DesignUser Interface DesignFacilitateSoftware Technical SupportBusiness GoalsCross Functional SkillsContinual Improvement ProcessComputer TechnologyKanbanApplication Programming InterfaceDesign ThinkingConfluence SoftwareSprint PlanningCollaboration SoftwareFigma SoftwareProblem AnalysisUser StoryProduct Backlog RefinementProduct Requirements DocumentBusiness RuleOperational SystemRequirements DefinitionSecurity RequirementsMarket-Linked Investment