Assistant Outlet Manager

. Led a team of outlet crew in achieving sales targets and overall performance of outlets.

. Ability to lead and set directions as well as provide guidelines to the operation team according to company SOPs and operational workflows.

. Assist inspectors of relevant authorities/ agencies such as SFA and SCDF during outlet inspection and follow-up actions.

. Able to handle daily sales settlement.

. Responsible for the financial and operational performance of the Outlet.

. Conduct regular checks on the hygiene, service standards and quality of products.

. Check manpower for each shift, paying particular attention to slow periods and peak periods.

. Record of staff attendance, absence, PH, annual leave, etc.

. Ensure that the brand values and standards are delivered, and profitability achieved.

. Delivering superior guest services and ensuring absolute customer satisfaction.