Build Your Career with Skylink
Skylink Holdings Limited (SGX: XZB) is a leading provider of commercial vehicle leasing, hire-purchase financing, and engineering services in Singapore. Listed on the SGX Catalist Board on 17 September 2025, Skylink has built a strong reputation for reliability, innovation, and customer-focused solutions.
Established in 2017, Skylink is your trusted mobility partner, offering a complete range of services including vehicle retail, leasing, credit financing, and workshop servicing. Our mission is to deliver peace of mind and confidence through dependable and high-quality solutions.
We are proud to partner with respected brands such as Certis Cisco, ISS, UPS, Sheng Siong, and FairPrice, providing tailored vehicle and fleet solutions to both SMEs and multinational corporations. With a fleet of over 1,200 commercial vehicles, Skylink continues to drive excellence and innovation across the region.
At Skylink, our people are our greatest strength. We are committed to fostering a supportive and dynamic workplace where every employee can learn, grow, and thrive. Whether your passion lies in sales, marketing, operations, engineering, or customer service, you'll find rewarding opportunities to develop your career and make an impact. Join our team and be part of a forward-thinking company that values commitment, collaboration, and growth.
Your journey starts here - with Skylink.
Job Descriptions:
Vehicle Leasing Operations
- Oversee the fleet of leased vehicles, ensuring that they are well-maintained and meet customer requirements.
- Ensure efficient allocation and utilization of leasing fleet, or both Commercial Vehicles and Passenger Vehicles.
- Manage all aspects of aftersales services, including maintenance, repairs and customer support which includes breakdown, complaints and feedback.
- Develop and implement aftersales strategies to improve customer satisfaction, retention and leasing fleet road worthiness.
- Oversee and manage the vehicle repair process, ensuring timely cost-effective and preventive cycle maintenance.
- Monitor and manage vehicle movement including inspections, routine servicing and other technical requirements to vehicle upkeep.
- Ensure proper documentation of all PDI (Pre-delivery Inspection) and End-Lease records, including accident reporting and reinstatement matters for fleet.
Team Leadership and Development:
- Lead and motivate a team of employees, ensuring high levels of productivity and morale.
- Conduct performance reviews, provide constructive feedback, and create development plans for team members.
- Ensure staff are properly trained in the latest automotive technologies, safety protocols, and customer service standards.
Customer Service and Satisfaction:
- Ensure that customer inquiries and complaints are addressed in a timely and professional manner.
- Develop and implement customer service initiatives that enhance satisfaction and retention, especially for leasing clients.
- Over the resolution of customer issues related to the workshop or leasing services, ensuring high levels or customer loyalty.
Reporting and Analysis:
- Provide regular updates to senior management on operational performance, financial status, and customer feedback.
- Develop and present reports on key performance indicators (KPIs) such as fleet utilization, workshop throughput, repairs costs, and customer satisfaction.
Job Requirements:
- Bachelor's degree in Business Administration, Automotive Engineering, Operations Management, or a related field.
- Minimum of 5 years of experience in operations management, with at least 3 years in the automotive or leasing industry.
- Proven experience in managing workshop operations, including service teams, maintenance, and repairs.
- Experience in managing vehicle leasing operations, including fleet management and leasing contracts.
- Strong leadership and team management skills.
- Excellent problem-solving, analytical and decision-making abilities.
